78201X Avaya IP Office Platform Support Certified Exam Question and Answers

Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)

Which Avaya IP Officeâ„¢ application will allow a system administrator to see historical events and alarms on a trunk in the Avaya IP Officeâ„¢?

Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.

What application changes will they need to make during the upgrade?

What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?

To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

During an installation of Server Edition, the main Avaya IP Office™ service as well as Voicemail Pro and one-X® Portal are installed. After the installation these services should be running.

Which two are used to check that these services are running? (Choose two.)

A customer wants to hear a secondary dial-tone when making outgoing calls.

Where is this function enabled?

A customer tells you that the Avaya IP Officeâ„¢ VoIP system has too much lag time between the speaker and the listener.

Which two statements describe what you would do to determine the cause of the delay? (Choose two.)

A Examine the IP Telephone VoIP settings

B. Use debug view.

C. Enable RTCP monitoring.

D. Check the PSTN Connection.

E. Use SSA.

When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

Which application can be used to display the configuration size of the Avaya IP Office system?

For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)

Which combination of licenses is required for an Avaya Communicator user to enable video conferencing?

A company with 500 users has a single Avaya IP Office™ Server Edition providing IP telephony, one-X® Portal for presence and Instant Messaging, Voicemail, Conferencing, and Mobility support. They are buying a remote company with 200 users. They wish to support the 200 new users with same capabilities.

Which type of server that provides distributed telephony capabilities can be added at the remote site?

Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)

After the first start-up of an IP Officeâ„¢ system, some default security Rights Groups are available.

Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?

Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

In which application can Debug level be set to Verbose to generate log files for troubleshooting?

What is the approach for updating the voice prompts on the Embedded Voicemail?

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)

In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?

Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)

Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)

If a company's internal DNS is down, how can a SIP Remote Worker client register with the IP Office using a Wi-Fi connection?

Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?

What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?

A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?

Which Avaya IP Office application is used to access the Security Settings for the system?

A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?

A customer wants to use the Avaya IP Officeâ„¢ server to allocate IP addresses to phones that are connected to the subnet that LAN2 is connected to.

To meet the customer’s requirement, what needs to be configured?

When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

Fax machines with modems may encounter difficulties with VoIP. Which of the following protocols can be employed to mitigate this issue?

A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.

To meet the client’s requirements, which level of deployment is required?

Refer to the Exhibit.

Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.

When setting the level to Verbose, what is the equivalent level number shown in the audit logs?

Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office. What are the two actions required to view QoS outcomes? (Choose two.)

A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?

When you erase security settings and set them back to default, which three passwords will you be prompted to change?

You have changed the default port numbers for UDP, TCP and TLS in the Avaya IP Officeâ„¢ to support a SIP Remote Worker.

On which two additional items do you need to change the port numbers as well? (Choose two.)

Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?

When reviewing the Alarms section of the System Status application, you notice alarms with different colors.

What does the red color indicate?

Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?

When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Officeâ„¢ platform is not affected by the change from CentOS6 to CentOS7?

Which type of license is now supported by Avaya IP Office Release 10 software?

What displays the progress of a software upgrade on an expansion system?

A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor’s own account.

To allow reviewing of the support hunt group recordings, what needs to be done?

Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?