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SPHR Senior Professional in Human Resources Question and Answers

Question # 4

Drag and drop the OSHA inspection hazards according to their priorities.

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Question # 5

Drag and drop the types of picketing beside their corresponding descriptions.

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Question # 6

In the _______ supervisors meet with their staff for updates and coordination of activities.

A.

Department staff meetings

B.

Brown-bag lunches

C.

Town hall meetings

D.

Managers meetings

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Question # 7

Millie is an injured worker who has been back to work on modified duty for approximately 13 months. Which of the following return-to-work strategies would best help Millie get back to full duty?

A.

Paying to have her evaluated by an independent medical examiner

B.

Reasonably accommodating her into a more permanent position

C.

Terminating her employment as she is no longer qualified to do the work for which she was hired

D.

Continuing the modified duty assignment until she is released to full duty

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Question # 8

Diane is the HR Professional for her organization and she's examining the ranges for the compensation levels of her company. Which one of the following statements best describes what a range for compensation is?

A.

A range specifies the lowest/minimum and the highest/maximum compensation rates for the worth of responsibilities.

B.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are federally mandated that employees be paid.

C.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.

D.

A range specifies the lowest/minimum and the highest/maximum value for which employees are generally paid through incentives.

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Question # 9

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

A.

Any physical damage to one's body resulting from an event in the work environment.

B.

Any pain, suffering, or damage to a person as a result of working in an employee position.

C.

Any wound or damage to the body resulting from an event in the work environment.

D.

Any loss of life or limb resulting from an event in the work environment.

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Question # 10

Which of the following communicates the executive team's expectations for the way the organization conducts business?

A.

Reengineering

B.

Corporate values statement

C.

Mission statement

D.

SWOT analysis

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Question # 11

Which of the following is another term for a profit and loss statement?

A.

Income statement

B.

Fiscal year summary

C.

Balance sheet

D.

Statement of cash flow

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Question # 12

Which of the following is the correct definition of “a major life activity” under the Americans with Disabilities Act?

A.

Any activity that cannot be mitigated

B.

A physical or mental impairment

C.

A physical or mental impairment that require the use of supplemental medication or prosthetics

D.

General activities and major bodily functions

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Question # 13

For employers with 15 or more employees, records of all job announcements, applications, and resumes must be kept for one year under which of the following acts?

A.

Executive Order 11246

B.

Americans with Disabilities Act

C.

Title VII of the Civil Rights Act

D.

Temporary Employee Records

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Question # 14

Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration?

A.

Randy must earn more than $48,234 per year.

B.

Randy must not have a contract to complete sales.

C.

Randy must be customarily engaged away from the employer's place of business.

D.

Randy must earn all income from commission.

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Question # 15

What component of the strategic planning process is responsible for creating the company's vision statement?

A.

Formulate strategy stage

B.

Pre-planning stage

C.

Implement strategy stage

D.

Environmental scan stage

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Question # 16

As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being fluent in Spanish and English?

A.

Criterion-Related validity

B.

Construct validity

C.

Predictive validity

D.

Content validity

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Question # 17

There are four negative risk responses an organization can elect to use. Your organization is completing a project where some electrical work is deemed too dangerous to be completed internally. You advise that the project manager hire a licensed electrician to complete the dangerous assignment. What type of risk response have you advised in this scenario?

A.

Avoidance

B.

Transference

C.

Mitigation

D.

Acceptance

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Question # 18

A board of directors can have an inside director and an outside director. What is an inside director?

A.

It is an employee that serves as the director for the corporation's board, but also has operational responsibilities, such as the CEO or CFO.

B.

It is the director of the corporation's board that also started the corporation.

C.

It is an employee that also serves as the director for the corporation's board.

D.

It is an employee that has been hired by the company to be the director of the board.

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Question # 19

Which of the following is a form of principled bargaining in which the parties look at all the issues and are able to make mutually agreeable trade-offs between those issues?

A.

Interest-based bargaining

B.

Integrative bargaining

C.

Parallel bargaining

D.

Single-unit bargaining

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Question # 20

Project managers must balance and control five factors in every project: time, cost, quality, scope, and what other factor?\

A.

Communication

B.

Budget

C.

Human resources

D.

Risk

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Question # 21

The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?

A.

Vroom's expectancy theory

B.

McGregor's Theory X and Theory Y

C.

McClelland's acquired needs theory

D.

Adams' equity theory

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Question # 22

You are a HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which report is collected on odd-number of years from state and local governments?

A.

EEO-3 Report

B.

EEO-4 Report

C.

EEO-5 report

D.

EEO-1 Report

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Question # 23

Which report do local and state governments require employers to file in odd-numbered years?

A.

EEO-1 Report

B.

EEO-3 Report

C.

EEO-4 Report

D.

EEO-5 Report

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Question # 24

Marcy is an hourly-paid employee in the JKJ Company. Her supervisor Tom has asked Marcy to not begin working on a presentation until he leaves a meeting. The meeting happens to last six hours and Marcy doesn't have other work to do while Tom is in the meeting. Marcy decides to read a book while she waits. According to the Fair Labor Standards Act should Marcy be paid for reading the book? Choose the best answer:

A.

No, this is an example of engaged to wait.

B.

Yes, she must be paid.

C.

Yes, this is an example of engaged to wait.

D.

No, this is an example of employment lag time.

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Question # 25

Based on an analysis of the industry and labor market trends, a VP of Human Resources has determined that the best course of action for her company is to change from a narrow to a broadband salary structure. The current structure has been in place for more than 15 years, and the VP is anticipating strong resistance to making the change. Which of the following tools should the VP use to convince the executive team to make the change?

A.

Build a business case.

B.

Calculate the return on investment.

C.

Conduct a SWOT analysis.

D.

Calculate the cost-benefit analysis.

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Question # 26

You are the senior HR Professional for your company. Management has asked you to identify how you'll measure results for human resources performance through one of four tactical accountability measures. Which of the following tactical accountability measures is not a valid measurement approach for HR performance?

A.

HR expenses as a percentage of operating expenses

B.

Ratio of management to HR staff

C.

HR expenses as a percent of total revenue

D.

Ratio of total employees to HR Staff

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Question # 27

Which of the following activities makes sure that the products or services are available at times of peak customer demand?

A.

Operations

B.

Capacity

C.

Production

D.

Scheduling

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Question # 28

Which of the following identifies the knowledge, skills, and abilities needed to meet the future needs?

A.

Workforce goals

B.

Job analysis and description

C.

Reengineering

D.

Corporate restructuring

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Question # 29

You work as a Project Manager for ProTech Inc. Your new project involves designing a new software program for constructing a building. To complete the assigned project you need to follow the process of project management. Drag and drop the process of project management concepts according to the given description.

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Question # 30

Which of the following prohibits health insurance providers from discriminating on the basis of health status and limited restrictions for preexisting conditions?

A.

Health Insurance Portability and Accountability Act (HIPAA)

B.

Occupational Safety and Health Administration (OSHA)

C.

National Labor Relations Board (NLRB)

D.

Family and Medical Leave Act (FMLA)

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Question # 31

Which of the following methods of quantitative analysis would be most effective for an organization with data that is out of date?

A.

Trend analysis

B.

Weighted average

C.

Simple linear regression

D.

Mode

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Question # 32

Which of the following types of interview is structured to cover specific areas related to the job requirements?

A.

Stress interview

B.

Patterned interview

C.

Panel interview

D.

Structured interview

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Question # 33

Which of the following creates a variety of affirmative action obligations for employers with federal government contracts?

A.

Department of Labor (DOL)

B.

Office of Federal Contract Compliance Programs (OFCCP)

C.

Equal Employment Opportunity Commission (EEOC)

D.

Vietnam Era Veterans Readjustment Assistance Act (VEVRAA)

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Question # 34

Which of the following identifies individuals within the organization who have the talent and ability to move into management and executive positions?

A.

Reengineering

B.

Restructuring strategy

C.

Succession plan

D.

Performance plan

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Question # 35

Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?

A.

A federation is the same as a union.

B.

A federation is a group of national unions.

C.

A federation is a union that has international members.

D.

A federation is the governing body of a union.

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Question # 36

You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

A.

January 1 of each year

B.

September 30 of each year

C.

April 15 of each year

D.

The anniversary date of your organization reaching 100 employees

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Question # 37

Which of the following is described in the statement below?

"If an employee is called by the employer for work and there is no work available, the employer may be required by state law or employment agreements to pay for a minimum number of hours of work."

A.

Reporting pay

B.

Hazard pay

C.

Gross pay

D.

Base pay

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Question # 38

What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group?

A.

An employee survey

B.

A skip-level interview

C.

An employee focus group

D.

A brown-bag lunch

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Question # 39

Your company is a government contractor with a current project of $250,000. As the Senior HR Professional you've been asked how the Walsh Healy Public Contracts Act will affect your organization. What is the Walsh Healy Public Contracts Act?

A.

This act requires government contractors with contracts over $100,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.

B.

This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements.

C.

This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements unless the workers do not live in the state where the contracted work is being performed.

D.

This act requires government contractors with contracts over $10,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.

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Question # 40

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

A.

Reaction

B.

Learning

C.

Behavior

D.

Result

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Question # 41

A manager always requires a female member of the project team to take the meeting minutes. This is an example of what type of discrimination?

A.

Disparate impact

B.

Disparate treatment

C.

Sexual harassment

D.

Adverse impact

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Question # 42

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

A.

The Clayton Act

B.

The Railway Labor Act

C.

The National Industrial Recovery Act

D.

The National Labor Relations Act

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Question # 43

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and helps them re-orientate to the job market?

A.

Utility function

B.

Outplacement

C.

Duty of diligence

D.

Exit interview

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Question # 44

Your organization uses ADDIE for developing new seminars and training. During the design of the course, you need to follow four distinct steps to create a good training design. Which of the following is NOT one of the four steps of design?

A.

Identify the outcome objectives.

B.

Identify the distribution methods.

C.

Identify learning methodologies.

D.

Gain agreement and sign-off.

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Question # 45

Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?

A.

Initiate the complaint

B.

Escalate the complaint internally

C.

Reach the highest level of internal escalation

D.

Participate in binding arbitration

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Question # 46

It's important for an instructor to have clarity of presentation. Which of the following statements is an example of clarity of presentation?

A.

Use real-world examples for the learning process.

B.

Provide refreshments for the classroom participants.

C.

Host the learning session in the morning.

D.

Adjust the lights for optimal learning.

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Question # 47

Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

A.

It means that Hans cannot work for competitors without the written permission of the employer.

B.

It means that Herb's firm can research Hans to determine if he's had any lawsuits.

C.

It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.

D.

It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

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Question # 48

There is a document the federal government has created that you would like to use in your training class. You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?

A.

No, the form is protected from copyright infringement.

B.

No, the form can be shown in the overhead presentation, but not distributed or photocopied.

C.

Yes, the form can be distributed with a fee to the federal government for access to the form.

D.

Yes, work created by the federal government is in the public domain.

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Question # 49

You need to participate in enterprise risk management and complete an HR-audit. Which of the following is the best definition of an HR-audit in regard to risk management?

A.

Identify the total number of employees in the organization

B.

Identify the competency of employees in each areas of the organization

C.

Identify the total number of employees by years of employment in the organization and verify their experience, education, and skills

D.

Identify the HR areas that may be out of compliance with legal requirements

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Question # 50

You have been hired as a consultant for the HJN Company to help them in their strategic planning. They have asked you to help them create goals for the company. You recommend that the meeting participants use the SMART approach to goal setting. What is SMART?

A.

It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Realistic, and Time-based.

B.

It is a goal setting technique that defines the characteristics of a goal as Schedule, Monetary, Action-oriented, Risk, and Time-based.

C.

It is a goal setting technique that defines the characteristics of a goal as Specific, Monitored, Accountable, Realistic, and Time-based.

D.

It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Risk, and Tested.

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Question # 51

Frank is a manager in his organization and he wants his team to take charge of actions, duties, and work to be completed. Frank would like to delegate more duties to this team to show that he trusts them in their work. If Frank does this what must he also do for the team?

A.

Review their work to see their performance

B.

Add safeguards to the decisions to review their choices before they're enforced

C.

Allow the team to act without waiting for his approval

D.

Review their decisions to see their effectiveness

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Question # 52

An organizational picket may lawfully take place when which of the following is true?

A.

There are fewer than 45 days left before the current collective-bargaining agreement expires.

B.

The union wants to attract employees so they will authorize the union to represent them.

C.

The union members are unhappy with their current union and ask a new union to represent them.

D.

The union files a representation petition with the NLRB no later than 15 days after picketing starts.

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Question # 53

Which of the following refers to the process of attracting, screening, and selecting qualified people for a job at an organization?

A.

HR audit

B.

Recruitment

C.

Straight-line operation

D.

Green circle

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Question # 54

Fill in the blank with the appropriate approach.

A______________ approach fills corporate positions in the home country with expatriates, whereas management positions in the host country are filled by HCNs.

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Question # 55

Bob is a nonexempt employee for his organization. He has worked a full day and has left for home. His commute is two hours one-way. When he arrives home he receives a phone call from his supervisor Dan. An emergency has happened and they need Bob to immediately return to work. How much time is Bob's employer required to pay for Bob's travel in this instance?

A.

6 hours

B.

4 hours

C.

50 percent of the total travel time

D.

Travel time is not paid

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Question # 56

John has made unwanted sexual advances to a female employee that he manages. The female employee has rejected the advances. John then gives a very negative review of the female's work even though she has worked well, met her objectives, and received positive reviews in the past. This is likely a case of what?

A.

Hostile work environment

B.

Jealousy

C.

Constructive discharge

D.

Quid pro quo

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Question # 57

What type of dispute resolution believes that conflict is good and is used to resolve long-standing, deep-rooted conflicts within an organization?

A.

Alternative dispute resolution

B.

Constructive confrontation

C.

Arbitration

D.

Mediation

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Question # 58

Under the Uniformed Services Employment and Reemployment Rights Act of 1994, what is the minimum number of days an employee must be gone from their position to be offered COBRA-like health coverage?

30 days

60 days

120 days

240 days

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Question # 59

Your organization mainly focuses on the production of bicycles for selling it around the world. In addition to this, the organization also produces scooters. The management wants to restrict its line of production to bicycles. Therefore, it decides to sell the scooter production department to another competitor. Which of the following terms best describes the sale of the scooter production department to your competitor?

A.

Rightsizing

B.

Divestiture

C.

Outsourcing

D.

Corporate restructure

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Question # 60

Health and wellness programs are beneficial for employers because they do what?

A.

Provide on-site opportunities for physical fitness

B.

Require employees to lose weight, stop smoking, and avoid substance abuse

C.

Provide nutrition counseling, exercise programs, and health education programs

D.

Increase productivity, reduce medical costs, and attract top-quality job candidates

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Question # 61

Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?

A.

The project management lifecycle is comprised of forming, storming, norming, performing, and adjourning.

B.

The project management lifecycle is comprised of initiating, planning, executing, monitoring and controlling, and closing.

C.

The project management lifecycle is comprised of organizing, commanding, coordinating, and controlling.

D.

The project management lifecycle is comprised of launching, planning, executing, monitoring and controlling, and closing.

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Question # 62

Yolanda is an HR Professional for her organization that has 250 employees. Yolanda is working with Thomas, a manager in the company. Thomas reports that Carrie, one of his staff members, will be leaving the organization for a leave absence due to a pregnancy issue. Thomas wants to know if he can terminate Carrie's employment because she won't be able to complete her work due to the pregnancy issue. What's the best answer for this scenario?

A.

Yolanda should tell Thomas that Carrie's employment can be terminated as the organization does not meet the Pregnancy Discrimination Act with 500 minimum employees.

B.

Yolanda should tell Thomas that Carrie must return to work within 28 days or the organization can assume that Carrie has resigned.

C.

Yolanda should tell Thomas that Carrie must be treated the same way as any other temporarily disabled employee.

D.

Yolanda should tell Thomas that Carrie's employment can be terminated as pregnancy issues are not allowable time away from the organization

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Question # 63

The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors. Which one of the following is not one of the four factors this law defines?

A.

Skill

B.

Working conditions

C.

Education

D.

Effort

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Question # 64

What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?

A.

Davis Bacon Act

B.

Service Contract Act

C.

Walsh Healy Public Contracts Act

D.

Fair Labor Standards Act

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Question # 65

A summary plan description is not required for which of the following?

A.

Flexible spending accounts

B.

AD&D insurance

C.

Defined-contribution plans

D.

Defined-benefit plans

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Question # 66

Which of the following is a form of simulation training?

A.

Self study

B.

Distance learning

C.

Vestibule training

D.

Demonstration

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Question # 67

Which of the following educates employees about the cultural and social differences in other cultures?

A.

Diversity initiative

B.

Technical training

C.

Diversity training

D.

Calling meetings

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Question # 68

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the legal case, the United Steelworkers of America versus Weber regard?

A.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from favoring women and minorities.

B.

The United States Supreme Court held that the Civil Rights Act of 1964 did not bar employers from favoring women and minorities.

C.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from using racial criteria as a method to determine workplace advancement.

D.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from favoring minorities, but could do gender based favor.

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Question # 69

Which of the following is designed to increase diversity in an organization?

A.

Technical training

B.

Diversity initiative

C.

Calling meetings

D.

Diversity training

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Question # 70

Which of the following is conducted to determine what is required to solve a problem?

A.

Needs assessment

B.

Making succession plan

C.

SWOT analysis

D.

Talent management program

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Question # 71

e FLSA defined the maximum work week for nonexempt employees as _______ hours per week.

A.

36

B.

48

C.

40

D.

32

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Question # 72

Which of the following includes any costs the organization incurs for the benefit of employees, such as all forms of cash compensation?

A.

Non-monetary compensation

B.

Intrinsic reward

C.

Extrinsic reward

D.

Monetary compensation

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Question # 73

Molly is the Director of HR at a large multinational corporation. She extended the open enrollment period for benefits in order to accommodate her spouse, who needed a different plan. This is an example of what?

A.

Unethical conduct

B.

Breach of fiduciary responsibility

C.

Exercising a choice-of-law clause

D.

Breaking the law

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Question # 74

Roberta's company routinely tests all employees for illegal drug usage. Juan is refusing to participate in the drug test because he is an employee with a physical impairment that substantially limits his major life activities. Juan insists that the drug testing is a violation of the ADA's restrictions on medical examinations. Does the ADA prohibit illegal drug testing?

A.

Yes. All medical examinations are prohibited from employees covered by the ADA.

B.

No. The ADA does restrict medical examinations related to the disability, but not for tests for illegal drugs.

C.

No. The ADA does not restrict medical examinations as part of the law.

D.

Yes. All medical examinations are prohibited from employees that an employer has deemed a participant of the ADA program.

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Question # 75

Which of the following is a certain block of time during the work week when employees perform work related duties?

A.

Interval

B.

Shift

C.

Shift premium

D.

Base pay

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Question # 76

Which of the following tests is designed to measure an individual's knowledge and ability to apply skills in various areas, such as mathematics, typing, etc?

A.

Integrity test

B.

Personality test

C.

Aptitude test

D.

Cognitive Ability Test

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Question # 77

Which of the following statements is most true about rater bias?

A.

Rater bias is illegal.

B.

Rater bias exists in all exchanges of performance feedback.

C.

Performance feedback bias is similar to interview bias.

D.

Rater bias nullifies the positive outcomes of providing meaningful performance feedback.

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Question # 78

Which of the following allows employees to work at home and connect to the office electronically?

A.

Telecommuting

B.

Internship

C.

Job sharing

D.

Part time work

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Question # 79

Which of the following moves an entire function out of the organization to be handled by a company specializing in the function?

A.

Corporate restructuring

B.

Outsourcing

C.

Payrolling

D.

Professional employer organization (PEO)

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Question # 80

You are developing a new seminar for your organization and you're meeting with John, the Manufacturing Manager, about the seminar. You are asking questions to John such as why the course is needed, what problem the course should solve, and what the current level of competence the participants have about the course topic. What component of ADDIE are you performing?

A.

Development

B.

Analysis

C.

Aptitude

D.

Investigate

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Question # 81

In change management, there are generally considered to be three levels of motivational change. Which level of change management defines when people are brought to the level of accepting the change?

A.

Thawing

B.

Unfreezing

C.

Moving

D.

Refreezing

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Question # 82

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

A.

Railway Labor Act

B.

National Industrial Recovery Act

C.

National Labor Relations Act

D.

Clayton Act

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Question # 83

Deal and Kennedy defined the four dimensions of organizational culture that you should be familiar with, as an HR Professional. What dimension of organizational culture is best defined by the hidden hierarchy of power?

A.

Heroes

B.

Culture network

C.

Values

D.

Joy

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Question # 84

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

A.

Enhancing

B.

Mitigation

C.

Transference

D.

Sharing

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Question # 85

Which of the following is the best definition of the Scanlon Plan?

A.

Employees' pay fluctuates based on what type of work they are performing.

B.

Employees are rewarded in non-compensatory methods, such as training or time off.

C.

Employees are rewarded based on the number of units they sell.

D.

Employees share in the cost savings achieved through productivity gains.

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Question # 86

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

A.

Perpetuating past discrimination

B.

Disparate impact

C.

Disparate treatment

D.

Accommodation

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Question # 87

Which of the following scenarios is an example of discrimination in a disparate treatment?

A.

An employee requests off from work because of a religious holiday. The manager agrees but asks the employee to make up the work the employee will miss.

B.

An organization requires all newly hired employees to have college degrees even though a degree is not needed to perform all jobs within the organization.

C.

An employee requests off from work because of a religious holiday. The manager agrees but scrutinizes the work the employee does after the holiday. The manager does not inspect the work of other employees who did not ask off for the holiday.

D.

An organization requires all newly hired employees to have college degrees for certain positions within the company.

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Question # 88

There are several union actions that are considered unfair labor practices. One such practice is that unions may require employers to pay for services that are not rendered. For example, a union cannot require an organization to continue to pay employees to do jobs that have been rendered obsolete by changes in the technology. Which of the following terms defines this unfair labor practice?

A.

Collusion

B.

Coercion

C.

Hot cargo agreement

D.

Featherbedding

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Question # 89

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

A.

Management Rights

B.

Weingarten Right

C.

Bumping Right

D.

Right of Way

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Question # 90

Which of the following are the key components of gainsharing?

Each correct answer represents a complete solution. Choose all that apply.

A.

Employees and management work together for reviewing organizational performance.

B.

If the goals for improvements are met, employees and managers share the success.

C.

Managers and employees provide their part of salary for charity.

D.

The organization and the employees share the financial gains.

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Question # 91

According to the WARN Act, an employer with 200 employees is required to provide 60 days' notice of a mass layoff when which of the following is true?

A.

The employer is seeking additional funding and will lay off 70 employees if the funding falls through.

B.

A major client unexpectedly selects a new vendor for the company's products, and the company lays off 75 employees.

C.

The employer lays off 5 employees a week for 3 months.

D.

A flood requires that one of the plants be shut down for repairs, and 55 employees are laid off.

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Question # 92

As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being able to design a web page in a particular software program your company uses?

A.

Predictive validity

B.

Construct validity

C.

Criterion-Related validity

D.

Content validity

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Question # 93

You are an HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. During the interview process, the candidate will need to complete a psychological test to determine his ability to perform in the job role based on collected and desired traits. This is an example of what type of validity?

A.

Construct-related validity

B.

Predictive validity

C.

Content validity

D.

Criterion-related validity

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Question # 94

One purpose of a diversity initiative is to do what?

A.

Increase the organization's ability to attract customers

B.

All of the above

C.

Increase workplace creativity

D.

Increase the effectiveness of the workforce

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Question # 95

When does double breasting occur?

A.

A neutral employer performs work that is normally done by striking employees.

B.

An employer has two companies that are substantially identical.

C.

Two businesses perform operations that are part of the same product.

D.

An employer has two businesses, one union and one nonunion, that do substantially the same work but have different management, equipment, and customers.

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Question # 96

Employee Weingarten rights established which of the following?

A.

Employers may not deny a nonunion worker's request for representation during an investigatory hearing.

B.

Union employees have the right to have a union representative present at an investigatory interview.

C.

Employees have the right to consult with an attorney post-discipline.

D.

Employers have the right to deny the presence of a co-worker in an investigatory interview.

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Question # 97

What is the best way to ensure that employees comply with the Drug-Free Workplace Act?

A.

Establish an awareness program.

B.

Establish penalties for drug arrests.

C.

Notify employees about contract conditions.

D.

Develop and publish a written policy.

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Question # 98

Which of the following is an example of a reference guide?

A.

An employee handbook

B.

An SOP

C.

A policy manual

D.

A troubleshooting manual

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Question # 99

Which of the following describes salting?

A.

The union hires an individual to picket the employer's business.

B.

The union hires an individual to apply for a job with an employer and begin to organize the company.

C.

The union hires an individual to publicize its reasons for targeting an employer for unionization.

D.

The union hires an individual to distribute leaflets to employees as they are leaving work at the end of the day.

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Question # 100

The Federal Insurance Contributions Act requires employers to do which of the following?

A.

Provide health insurance for all employees

B.

Contribute to a defined-benefit plan

C.

Contribute to a deferred-compensation plan

D.

Withhold Social Security tax from pay

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