Which processes are strongly related to event management?
business relationship management, change and release management, and incident management
monitoring and measuring, incident management, and availability management
portfolio management, business relationship management, and problem management
problem management, change and release management, and monitoring and measuring
What is the objective of the Implement stage of the SIAM roadmap?
complete the design of the SIAM model, including the services that are in scope
define the strategy and outline the model for SIAMand the services in scope
manage day to day service delivery, processes, teams and tools
manage the transition of the previous ecosystem from the current state to the desired state
What is a characteristic of the layers in a SIAM ecosystem?
The service integrator is independent from the retained capabilities, even if it is internally sourced.
The service integrator layer cannot be provided by the customer organization.
The service providers cannot be part of the customer organization.
The service provider layer is where end-to-end service governance, assurance and coordination is performed.
TESTED 21 Nov 2024
