Sharing-and-Visibility-Architect Salesforce Certified Sharing and Visibility Architect (WI25) Question and Answers

Which community function is impacted by having the Site User Visibility turned off in Sharing Settings?

In order to allow community users to collaborate on Opportunities, which license type must the users be given?

A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer servicerepresentatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editingthe case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible.

What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?

Universal Containers (UC) delivers training in 500 different regions. The UC operations users team manages course setup, scheduling, and trainer setup. The team members work at a regional level and report to an operations manager. The operations manager requested access to edit ALLscheduled courses owned by theoperation users team.

How should this be achieved?

Universal Containers (UC) uses a custom Lightning component with anApex class to display shipment information (custom object, Private organization-widedefault). UC sales managers are complaining abouttwo important points: Shipmentrecords that belong to their teams can be seen by other users. Shipment amountshould be visible only by managers, but sales reps are able to view it.

Which feature did the development team miss that is causing the problems?

Universal Containers (UC) is looking to expand its delivery capabilities through a network of distributors that use aPartner Community license. UCemployees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read-Only.

Which approach should an architect recommend to limit the records a distributor can see?

Universal Containers (UC) has a team that analyzes customer orders looking for fraud. This team needs access to Invoice records (custom object, Private organization-wide default). UC has complex rulesto control users’ access. Thearchitect recommended using Apex managed sharing to meet these requirements.

Which recommendation should a developer consider when implementing the changes?

An architect has a requirement to create a criteria-based sharing rule based on the customer Social Security Number. However, when setting up the rule in Contact Sharing, the field is not shown on the list of available fields.

What is causing this issue?

Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any issues with deliverydrivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role Hierarchy, even when the driver changes managers.

Assuming managers have Read access to the Feedback object, which three steps are necessary to solve these requirements?

Universal Containers (UC) sales managers are complaining that they cannot access their teams’ Shipment records (a custom object). Initially, the admin suggested that this is happening due to a misconfigured Role Hierarchy (Shipment organization-wide default is Private). After investigation, they determined the RoleHierarchy for these users is correct.

What is the reason why UC sales managers are unable to see shipment records?

A user posts a file to the Chatter feed for a record of an object that has a Private organization-wide default.

Which statement accurately describes who can view the file by default?

The corporate identity and access team needs to audit User setup in the Salesforce org.

Which permission should be granted to this team so they can perform their audit?

Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their

account in the UC community.

What is the optimum sharing technique to achieve these requirements?

What should an architect recommend to make sure that users that gained access to a custom object record through Apex managed sharing do not lose access to it when its owner is changed?

Universal Containers (UC) has a mostly Private organization-wide default, as it's a core principle of UC to respect client data privacy, UC has implemented complex processes for granting access to Opportunity data. A few key members of the sales reporting team need to always be able to see, but not change, Opportunity data for all opportunities.

What should an architect recommend as an approach to meet these requirements?

Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment.

How should the admin troubleshoot this issue?

Universal Containers (UC) would like to store an encryption key within Salesforce for use in Apex code, but it does not want users to be able to see this confidential key. Users require the view setuppermission.

How can UC securely store the confidential key?

Sales reps at Universal Containers sometimes create large files as a part of the sales process that are too large to share over email. They would like users to be able to share files with customers, but the CISO hasrequested that any file linksshared must be password-protected.

How can this be accomplished?

Universal Containers implemented Sales Cloud and requested that sales agents have access to products and prices the company sells, and to be able to createopportunities for its customers.

What should the organization-wide defaults be for pricebook?

Universal Containers uses the standard Case object to track various support requests sent to servicing agents. Currently, the Case object has more than 400 fields. Eight different types of case processes havebeen established, each with aunique combination of statuses. The Director of Customer Service wants to ensure that servicing agents see only the required information specific to the case type they are addressing.

Which option is recommended to implement this requirement?