You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)
A bank must archive all communications for several years due to a new
government regulation. Your compliance department wants to understand how
best to meet these requirements for Slack
Which feature should you leverage to meet these regulatory requirements
(Select the best answer.)
You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.
Which approach should you choose?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.)
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?
You've been working amongst a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and the following
responsibilities are beginning to overwhelm your small admin team:
• Managing how channels are administered.
• Creating and managing legal holds.
• Managing users.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes?
(Select the TWO best answers.)
GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.
GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.
What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they.
1. Share department-specific policies, and
2. Handle sensitive questions hiring managers may have regarding recruiting and
candidate offers.
Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be
members of the other workspaces.
How should the HR director use Slack for this use case?
(Select the best answer.)
Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
As an IT manager you understand that Slack has a number of out-of-the-box features that can help manage how mobile devices are used without enabling EMM
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. After working with Slack Professional Services to consolidate these workspaces, your leadership team has decided that all future workspace requests should only be approved if they meet specific requirements. You need to create a process that will most efficiently allow for new workspace requests and approvals.
What should you do?
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.
What is the best way to post your message? (Select the best answer)
Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region?
(Select the best answer.)
You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.
What is the best way to do this?
(Select the best answer.)
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
Your organization is in the process of choosing an identity provider (IdP) that best suits your security and compliance needs. You're also preparing to launch Slack Enterprise Grid, and would like users to be able start working in it as soon as possible.
What Is the best way to create new users so they can start working on your Enterprise Grid?
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate.
You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new
team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining
the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
You're an Org Admin for an organization with sales associates who travel the globe selling products One of the risks of having so many associates traveling is That corporate mobile devices are sometimes lost or stolen You need to ensure that your associates are available to communicate on Slack via their mobile devices, but you also need to make sure that internal organization information on the mobile devices is as secure as possible.
What is the best option to increase the likelihood of keeping information on mobile devices secure even if the device is lost or stolen?
You're a Workspace Admin for AcmeTesting Inc. You currently have a Slack workspace for the company's sales organization called AcmeTesting Sales, which has two sub-departments within it: Finance and Services.
The AcmeTesting Sales workspace has these standard prefixes: help-, proj-. and announcements.
What is an appropriate channel name within the AcmeTesting Sales workspace?
(Select the best answer)
Slack business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the
company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
Cristina is evaluating a Slack app’s security and notices that it has the following scopes present:
channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to
communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower rates of Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)
You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but to get no results.
What is the reason you can't find the external contact on Slack Connect?
You're a Slack Org Admin, and your company recently acquired a new business
unit. You must decide if you want to add your new teammates to your existing
Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance
requirements that exceed the policies of your current workspaces. You also expect
the new business unit to collaborate extensively with the rest of your company, so
they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies? (Select the best answer.)
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)
You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal and Contractors.
An executive at your company wants to create a communications channel with everyone in the IT and Internal workspace, but does nor want people in the Contractors workspace to see this channel.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)
You're a Workspace Owner for an financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be
discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
which file retention setting should you enable for your workspace? (Select the best answer.)
Andrew is the Primary Org Owner for this company’s Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces’ settings.
Which role should Andrew give Frank in Slack?
You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid.
This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events,
and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.
What visibility setting should you select for this new workspace?
(Select the best answer.)
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)
You're an Org Owner and are hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne’s team take first to address the problem?
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel
and tags all project members.
What should you ask the member to do?
(Select the best answer.)
You previously built a workflow using Workflow Builder that shares onboarding information with new project team members when they join the project channel.
Recently, the project took a major pivot and the scope, timeline and team are all going through many changes. Much of the information In your onboarding workflow is now out-of-date.
How do you ensure new team members receive the right information?
You will be managing a new product launch and have just been assigned a new team of 12 members. The launch will be complex and will require cross-collaboration within the organization. To start, you will need to introduce yourself as the project manager to each team member and introduce the scope of the new project.
What should you do?
(Select the best answer.)
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?