In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
On the case Designer, which two components can users tag with a Minimum Lovable Product (MLP) release for project sizing purposes? (Choose two.)
A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down. '' You configure Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
You want your application to have consistent styling across portals. You want the
backgroundcolor of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address. How do you configure this requirement?
The following example shows the ruleset list for the logged in operator. What is stored in the Admin@MyCo ruleset ?
Admin@MyCo:
Purchasing:01-01
Purchasinglnt:01-01
MyCo:01-01
MyColnt:01-01
Supplier:01-01
Customer:01-01
lnventory:01-01
Pega-ProcessCommander:07-10
Pega-DeploymnetDefaults:07-10
Pega-LP-Mobile:07-10
A company requires that patients receive status updates during processing of medical tests.
Patients are not users of the application. You create the work party for the patient as an
instance of which class?
A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?
A requirement states: The date of birth submitted for first grade students must be at least five
years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)
. When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
Your online shopping application serves international customers. You need to define a Data Page that holds currency exchange rates. All users accessing the application need to use the information.
The Scope of this Data Page should be set to ______________.
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and World Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
Given a table which shows total working hours, sick, vacation. Identify how we calculate the respective values
You are configuring routing for a customer warranty service request. All warranty
servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?
To process an employee retirement package, the system requires approvals from the supervising manager, and the …
How do you implement the requirements so that each approver can work independently?
While testing a business process to approve an expense report, you receive an error. Which toolallows you to review the rule execution to determine the source of the error?
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:
♦ A future enhancement request to group a set of existing steps into a multistep form
♦ A drop-down list that is missing one of the required options — This work item is in progress because the missing option prevents work from being done
How do you populate the backlog directly from the spreadsheet?
Users create Insurance Coverage Request Cases to authorize insurance payments. Users
enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate request can occur. A request is considered a duplicate if the patient name, procedure type, procedure date match an existing request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure application so that users can identify duplicate requests? (Choose two)
In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?
You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group. What two configurations are required to support this request? (Choose Two)
A customer wants to copy the contents of a previous order to their current order.What rule type doyou use to copy the order contents?
In the Answer Area, choose the correct test type for each test characteristic.
A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
An insurance claim case type is defined as follows: lf the Review claim step is configured to set
the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
Based on security factors, which two options are considered strong passwords? (Choose Two)
To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected in a drop-down menu. There is no drop-down menu currently on the view.
Which two configurations achieve the business requirement? (Choose Two)
With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?
Identify the two requirements that are satisfied by using a data transform. (Choose two.)
A customer views a product available in multiple color options. The customer must select
only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options ?
Users must provide values to certain fields before submitting a job application form. Which configuration adds asterisks to indicate the mandatory fields on the form?
Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)
A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action. How do you implement a solution?
You are configuring an external data source using the Integration Designer. You have the
REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?
Consider the following scenario: - During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview. - Next, an email confirmation is sent to the candidate. - During the interview, the hiring manager captures notes from the discussion. - Finally, the candidate is assigned a technical exercise and the results are added to the case. Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose Two)
Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)
A car insurance quote requires a view for potential customers to enter information to process the request. What are two primary decisions to make before you add fields to the view? (Choose Two)
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week. On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee. To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.
In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.
How do you configure the Ul so that the order items display is shared between the Payment
view and Order Summary view?
You create an application to track package deliveries. Choose three elements that are essential for this application. (Choose Three)
Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
In an application for configuring hardware equipment for new employees, the manager
chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in credit card debt.
How do you enforce these restrictions when requesting an instant loan?
An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system.
Select two unit tests useful in developing the shopping cart page. (Choose Two)
A form listing nearby restaurants has four columns:
Restaurant name
Restaurant location
Thumbnail image of the seating area
Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size. When viewed on a small screen, you do not need to display the images.
What three configuration steps do you take to support this requirement? (Choose Three)
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this use case?
. You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number.
Which validation approach restricts entries for the asset ID field to the required format?
Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected result, you want to test the process and the fields.
Which two configuration, when used together, allow you to record a set of interactions and save the test result to verify process functionality? (Choose two.)
Depending upon the purchase request amount, approvals cascade from the users to a loan officer, then to a director and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.Which two approaches can you use to configure the cascading approval? (Choose two)
You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?
The business process for an automobile insurance claim consists of the following phases: -Submission: The customer contacts a customer service representative (CSR) to file the claim. -Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. - Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. - Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
♦ The application identifies customer information, such as user ID and locale, upon login.
♦ Cases list the last 10 orders placed by the customer, including the order status.
♦ Customers can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
To qualify for an instant loan, an applicant must be older than 21 and have a monthly income of atleast USD2000. How do you enforce these restrictions?
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title.
How do you configure the form?
ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.
Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)