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PEGACSSA72V1 Certified Senior System Architect (CSSA) 72V1 Question and Answers

Question # 4

Consider this business use case:

Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.

You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A.

Create multiple circumstances of the SLA to account for the seasonal adjustments.

B.

Define the response times using property values that are circumstanced to account for the seasonal adjustments.

C.

Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.

D.

Delegate the SLA to the business managers so they can configure seasonal adjustments.

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Question # 5

Which two design configurations limit the need for scrolling when an application is used on a mobile device? (Choose Two)

A.

Use grid layouts rather than repeating dynamic layouts to display tabular data.

B.

Hide noncritical information until needed.

C.

Configure UI controls to use native controls on mobile devices.

D.

Set the width for layouts in percentages.

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Question # 6

In which two situations do you use the PegaRULES Log Analyzer to analyze application performance? (Choose Two)

A.

Throughout the application development life cycle

B.

After the application is deployed to a production system

C.

During User Acceptance Testing

D.

Before migrating an application to a testing system

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Question # 7

An agent is configured to run at a 600-second interval with a maximum number of entries set to 50. There are 75 entries in the scheduled queue. If the agent runs at 2:30 P.M., when does the agent run again?

A.

One hour after the last run because the master agent runs only once per hour

B.

600 seconds after the agent activity processes 50 entries

C.

Depends on the number of nodes in the cluster

D.

600 seconds after the last run started

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Question # 8

An expense report requires approvals from the requestor's manager, division VP, and possibly an accountant based on the amount of the expense report.

Which configuration satisfies this requirement?

A.

Cascading approval using the workgroup manager

B.

Cascading approval using when rules to identify the assigned user

C.

Cascading approval using the reporting manager

D.

Cascading approval using an authority matrix

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Question # 9

An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries. Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.

A.

Use a skill-based router to route assignments to users in the appropriate division.

B.

Circumstance the flow based on the operator division to route assignments.

C.

Use a load-balanced router to route assignments to the appropriate division.

D.

Pass the workbasket name as a property reference using values on a data page.

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Question # 10

Multiple teams need to update the same application version during a development cycle. Which two actions do you perform so that the teams do not affect each other's work? (Choose Two)

A.

Create a new ruleset version for the base application.

B.

Create a new application for each team built on the base application.

C.

Create a separate production ruleset for each team.

D.

Create branches in each team's application.

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Question # 11

A Purchase Order case is instantiated as a child of a Purchase Request case. Select the locking option that allows multiple users to edit the Purchase Order case at the same time.

A.

Enable Default Locking on the Purchase Order case type

B.

Enable Optimistic Locking on the Purchase Request case type

C.

Enable Optimistic Locking on the Purchase Order case type

D.

Enable Default Locking on the Purchase Request case type

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Question # 12

You are analyzing application performance and notice one or more data transforms exceeding preferred performance parameters. Which of the following performance tools do you use to help troubleshoot the issue?

A.

Performance Analyzer

B.

Performance Profiler

C.

PegaRULES Log Analyzer

D.

Database Trace

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Question # 13

The ruleset list for an application consists of the following rulesets, ordered from highest to lowest:

A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named EnterEmphyeeDetails. The four instances of EnterEmployeeDetails in the rules cache are shown in the following table.

Which instance of EnterEmployeeDetails is chosen during rule resolution?

A.

TGB-HR-SelfService-Work-TimeOff .EnterEmployeeDetails (SelfService:01-01-02)

B.

TGB .EnterEmployeeDetails (TGB:01-01-02)

C.

TGB-HR-SelfService-Work .EnterEmployeeDetails (SelfService:01-01-01) .

D.

TGB-HR-SelfService-Work-TimeOff.EnterEmployeeDetails (SelfService:01-01-01)

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