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Home > Microsoft > Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate > MS-721

MS-721 Collaboration Communications Systems Engineer Question and Answers

Question # 4

You have a Microsoft Teams Phone deployment that contains a user named User1.

A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.

You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.

How should you complete the command? To answer select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 5

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.

Does this meet the goal?

A.

Yes

B.

No

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Question # 6

You have a Teams Phone deployment that uses Direct Routing.

You have two users named User1 and User2.

You need to move the assigned licenses and phone number of User1 to User2.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 7

You are deploying Microsoft Teams Phone.

You have offices in the United States, the United Kingdom, Brazil, India, and China.

You will use Direct Routing for all the locations.

You need to create a network topology for roaming bandwidth policies.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Add the Teams client public IP addresses to the Trusted IPs list.

B.

Create a network site.

C.

From the Microsoft 365 admin center, assign a usage location.

D.

Set Preferred country or region for media traffic for the Session Border Controller (SBC).

E.

Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO).

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Question # 8

In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls.

You need to implement a solution to identify problematic sites.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Run the CQD User Feedback (Rate My Call) Report.

B.

Create a building data file.

C.

Upload a file to the Tenant Data Upload page.

D.

Upload a file to the Reporting Labels page.

E.

Create an endpoint data file.

F.

Install the Power Bl connector for Call Quality Dashboard (CQD).

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Question # 9

You have a Microsoft Teams deployment.

The deployment contains a Teams Rooms on Windows device named room1@contoso.com that has the following configurations.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 10

You have a Microsoft 365 subscription that uses Microsoft Teams and contains the groups shown in the following table.

A user named User1 is a member of both Research and Marketing.

You have the meeting policies shown in the following table.

You have group policy assignments for the meeting policies as shown in the following table.

Which policies are assigned to User1?

A.

Policy1 only

B.

Policy2 only

C.

Global (Org-wide default) only

D.

Policy1 and Global (Org-wide default)

E.

Policy2 and Global (Org-wide default)

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Question # 11

You have a Microsoft Teams Phone deployment

You are implementing dynamic emergency calling.

You need to define a network topology for the implementation.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection a worth one point

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Question # 12

You are deploying Microsoft Teams Phone.

You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the following requirements:

    Support calls.

    Support video.

    Support speed dial.

    Display chat history.

Which type of device should you provide?

A.

Teams-certified handset

B.

Teams display

C.

Teams panel

D.

Teams Rooms

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Question # 13

You use Microsoft Teams live events.

You configure a live events policy as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.

NOTE: Each correct selection is worth one point.

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Question # 14

You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?

A.

Office 365 E3 and Office 365 E5

B.

Microsoft 365 E3 and Microsoft 365 E5

C.

Microsoft 365 E5 and Office 365 E5

D.

Office 365 E3 and Microsoft 365 E3

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Question # 15

You have a Microsoft Teams Phone deployment.

You need to ensure that users can enter their emergency address into the Teams client.

Which setting should you configure?

A.

External location lookup mode

B.

Trusted IPs

C.

Optimized device dialing

D.

Location based routing

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Question # 16

You have a Microsoft Teams Phone deployment.

You have a call queue named Customer Service.

You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.

Which three actions should you perform? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

A.

From the Microsoft Teams admin center configure a new caller ID policy

B.

Set Calling Party Name to the organization name.

C.

From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.

D.

Set Replace the caller ID with to Resource account

E.

Set Override the caller ID policy to On.

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Question # 17

You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 18

You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.

Which three licenses should you assign? To answer, select the licenses in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 19

You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Purchase Communications Credits.

B.

Assign a phone number to a resource account.

C.

Get an auto attendant toll-free number.

D.

Get a Dedicated conference bridge (Toll Free) number.

E.

Purchase a Microsoft 365 Domestic and International Calling Plan license.

F.

From the meeting policy, set Allow dial -in users to bypass the lobby to On.

G.

Assign a phone number to the bridge.

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Question # 20

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.

Does this meet the goal?

A.

Yes

B.

No

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Question # 21

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 22

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

A.

hot desking

B.

call hold

C.

a calling policy

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Question # 23

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

A.

meeting reactions

B.

PowerPoint Live

C.

meeting recording

D.

Whiteboard

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Question # 24

You need to validate the limited pilot based on the technical requirements.

What should you use?

A.

Microsoft 365 network connectivity test tool

B.

self-help diagnostics for Teams

C.

the test -CsTeamsShiftsConnectionValidflte cmdlet

D.

the Teams device usage report in the Microsoft Teams admin center

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Question # 25

You need to meet the technical requirements for the returns department.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 26

Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the Vancouver facility. The solution must meet the technical requirements.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Register an application in Azure Active Directory (Azure AD).

B.

Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

C.

Enroll the SBA server in Microsoft Intune.

D.

Configure the S8C for media bypass.

E.

Configure the SBC for call forking.

F.

Enable ForwardPAI on the online voice gateway.

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Question # 27

You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.

What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

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Question # 28

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

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Question # 29

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Question # 30

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 31

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 32

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

A.

Teams Calling Plans

B.

Direct Routing without media bypass

C.

Operator Connect

D.

Direct Routing with media bypass

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Question # 33

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

A.

From the Microsoft Teams admin center, assign a voice routing policy to the users.

B.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

C.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

D.

From the Microsoft Teams admin center, assign the phone numbers to the users.

E.

From the Microsoft Teams admin center, order five user numbers.

F.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

G.

From the Microsoft Teams admin center, assign a calling policy to the users.

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Question # 34

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

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Question # 35

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 36

From Voice in the Microsoft Teams admin center, you select Operators and add an operator.

You need to enable users for Microsoft Teams Phone.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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