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Home > Microsoft > Microsoft Certified: Dynamics 365 Fundamentals Finance and Operations Apps (ERP) > MB-920

MB-920 Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) Question and Answers

Question # 4

A company uses Dynamics 365 Finance.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 5

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 6

A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Question # 7

A company uses Dynamics 365 Supply Chain Management You run a trace on raw materials. Which two types of products can you see in the trace output? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

By-products

B.

Non-stocked items

C.

Finished products

D.

Co-products

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Question # 8

A company plans to implement Dynamics 365 finance and operations apps. The company wants to integrate Microsoft Teams with these applications.

Which three platforms support Microsoft Teams integration? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Dynamics 365 Commerce

B.

Power BI

C.

Microsoft Dataverse

D.

Dynamics 365 Customer Engagement (on-premises)

E.

SharePoint Online

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Question # 9

A company uses Dynamics 365 Finance to manage financial operations.

The financial controller needs to present key performance indicators (KPIs) to the executive committee.

You need to determine the appropriate reporting tool to present this information.

Which reporting option should you use?

A.

Business documents

B.

Analytical workspace tab

C.

Electronic reporting

D.

Operational views

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Question # 10

A company plans to purchase Dynamics 365 Finance.

The company has customers who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.

The company needs to proactively communicate with customers, collect unpaid accounts receivables, and prevent new sales until past due invoices are paid.

You need to recommend solutions to facilitate communication and collections.

Which three options should you recommend? Each answer represents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Open sales orders report

B.

Payment journals

C.

Stop customer

D.

Customer statements

E.

Collection letter

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Question # 11

A company implements Dynamics 365 Finance.

You need to recommend features that the company can use for integrated reporting scenarios.

Which feature should you recommend? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 12

A company plans to modernize its enterprise resource planning (ERP) system The company identities the following issues with the current ERP system:

• Departments are isolated without knowledge of cross-departmental data Departmental data must remain isolated for compliance reasons.

• The company system is outdated, slow, and does not automatically update

Vou need to address the current ERP system issues.

Which Dynamics 365 capability should you use? To answer, drag the appropriate Dynamics 365 capability to the correct issue. Each Dynamics 365 capability may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 13

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 14

You are exploring the capabilities in Dynamics 365 Human Resources to manage employee leaves and absences.

Leave requests for paid time off must be approved either by a manager, by a human resources representative, or automatically based on specific rules.

You need to describe how this requirement can be configured in the system.

What should you recommend? To answer, select the appropriate option in the answer area.

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Question # 15

Which two modules are included in Dynamics 365 Supply Chain Management? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Product information management

B.

Project management and accounting

C.

Service hub

D.

Dynamics 365 Remote Assist

E.

Master planning

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Question # 16

A company implements Dynamics 365 Finance.

Which two components can you use to create a financial dimension set? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Derived dimension

B.

Financial dimension

C.

Main account

D.

Account structure

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Question # 17

A company uses Dynamics 365 Human Resources.

You need to ensure that workers can document their own performance relative to goals.

What should you direct the workers?

A.

Compensation management page

B.

Personnel management page

C.

Performance goals page

D.

Employee self-service workspace

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Question # 18

A company uses Dynamics 36S Human Resources. The company establishes a new department and hires employees to staff the department. The company wants to manage annual employee reviews.

What are two capabilities of Dynamics 365 Human Resources performance management? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

A.

Personnel actions

B.

Competencies

C.

Performance journals

D.

Goals

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Question # 19

A retail store uses a point of sale (POS) system to process customer sales. A customer selects several items for purchase.

The customer wants to come back to pay for the items later the same day.

You need to recommend a process to support the customer request.

What should you recommend? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 20

A company uses Dynamics 365 Supply Chain Management.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 21

A company is evaluating the capabilities of Dynamics 365 Supply Chain Management for its new research and development projects.

The company plans to use only core functionality natively built into the application to replenish inventory for its new prototype products.

You need to identify the capability in Dynamics 365 Supply Chain Management.

Which capability can you use?

A.

Internet of Things

B.

Dynamics 365 Project Operations

C.

master planning

D.

general ledger

E.

Power Apps

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Question # 22

An organization has two legal entities. Items may be sold by one company only or by both companies. You need to recommend a solution to standardize the items across the legal entities.

What should you recommend?

A.

Lifecycle Services

B.

Item templates

C.

Products and product masters

D.

Product Insights

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Question # 23

A company uses Dynamics 365 Supply Chain Management. The company plans to implement asset bill of materials (BOMs) to manage spare parts.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 24

A company plans to implement Dynamics 365 Project Operations.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 25

A company plans to implement Dynamics 365 Project Operations.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 26

A company plans to implement Dynamics 365 Supply Chain Management.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 27

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

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Question # 28

A company plans to use Dynamics 365 Supply Chain Management.

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 29

A company uses Dynamics 36S Supply Chain Management to manage production facility assets.

A shop floor worker reports that a heating element in a hot water heater has stopped working and needs to be replaced.

The shop floor manager recommends that all water heaters be checked for signs of failure.

You need to check and replace any failing heating elements in the facility.

What should you use? To answer, drag the appropriate concepts to the correct descriptions. Each concept may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 30

A company is evaluating Dynamics 365 Supply Chain Management.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 31

A company plans to implement Dynamics 365 Project Operations. You need to recommend a capability that meets each requirement.

Which capability should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 32

A company creates a project plan in Dynamics 365 Project Operations.

The project plan must allow a project manager to:

• Track profitability,

• Collaborate on the work to be performed, and

• Allocate people to perform tasks.

You need to identify the project derivatives that the project plan must track.

Which three major project derivatives should the plan track? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

resourcing

B.

schedule updates

C.

invoicing

D.

cost

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Question # 33

A company is evaluating Dynamics 365 Supply Chain Management for purchasing control of non-buyers.

You need to recommend the functionality used to authorize purchasing.

Which functionality should you recommend?

A.

Purchase receipt

B.

Purchase invoice

C.

Request for quotation

D.

Purchase requisition

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Question # 34

A company plans to add a product to its inventory.

You need to help the company configure the product by description and behavior, and by size and color variants.

Which configuration should you complete for each requirement? To answer, move the appropriate configuration to the correct requirement. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

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Question # 35

A company is evaluating Dynamics 365 Supply Chain Management.

You need to identify the available modules in Supply Chain Management.

Which two modules can you identify? Each correct answer presents a complete solution. Choose two.

NOTE: Each correct selection is worth one point.

A.

Time and attendance

B.

Inventory management

C.

Fixed assets

D.

Procurement and sourcing

E.

Cash and bank management

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Question # 36

A company has a legal entity. The company has multiple product lines that are independent of the legal entity. The company and the legal entity have independent strategic business objectives.

The company must report financials in the organizational hierarchy for the product lines.

Select the answer that correctly completes the sentence.

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Question # 37

A company uses Dynamics 365 Commerce.

The company needs to schedule several base Dynamics 365 Commerce reports.

The reports must print statistics about inventory sales from the previous week every Sunday night to a physical printer.

You need to identify the right tool.

Which tool should you use?

A.

Management Reporter

B.

Chart controls

C.

Power Bi

D.

Microsoft Excel

E.

Microsoft SQL Server Reporting Services (SSR5)

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Question # 38

A company is using Dynamics 365 Finance to manage its customers.

A customer is past due on several invoices. Late fees and penalties are applied to the customer account based on the number of days late. Due to the past due payments and fees, the amount of product the customer can purchase before receiving a payment is reduced.

If all invoices are paid in full, the company will waive all late fees and increase the amount of product the customer can purchase before receiving a payment.

You need to identify the modules to use for the requirements.

Which modules should you use? To answer, drag the appropriate modules to the correct actions. Each module may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each collect selection Is worth one point.

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Question # 39

A company wants to understand the self-service capabilities of Dynamics 365 Human Resources. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

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Question # 40

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source.

You need to ensure that you can support each type of sale. What should you recommend?

A.

case management and loyalty programs

B.

a mobile app and online sales

C.

a retail store, an online store, and a call center

D.

a mobile app and a credit card gateway

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