L3M4 Team Dynamics and Change Question and Answers

Esther Francis has recently changed jobs from a supply role at Shine Cleaning Services (SCS) to a purchasing role at Southern Commercial Property (SCP). Esther requires industry technical input to develop a cleaning services requirements specification for her new employer. Esther Francis wants to include her former employer SCS in a market engagement exercise to inform the specification. Which of the following would be the most appropriate way to deal with the conflict of interest?

‘A person who is reliable in seeing a task through to the end’. From the ‘doing / acting’ section, which of the Belbin team roles is being described here?

Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?

‘The individual does not believe that the change is really happening and looks for evidence that it is not true’. Which stage of the Kubler-Ross model does this describe?

Which of the following are implied terms in a contract? Select TWO that apply.

The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?

Company A sends a purchase order complete with a set of conditions of contract for the provision of professional services to Company B. Company B responds with an invoice complete with a set of its own conditions of contract. Company A pays the invoice. Which conditions of contract take legal precedence?

Which of the following would be most suitable for a one-off purchase agreement?

Express terms are terms stated in the contract between the parties. Which of the following are commonly-used express terms?

It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?

Workers are naturally lazy. They lack ambition. They must be controlled.

Which of the following are key performance indicators (KPIs) that could be used to monitor the safety of a workplace? Select TWO that apply.

Which two of the following are personality traits?

Spot the one which is one of the seven wastes.

A catering supplier agrees to provide a meal to a school for $1.15 per unit for two years. What type of commercial agreement is this?

Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?

Northern Province Authority (NPA) seeks to use market dialogue to improve the contract specification for a new procurement tender of a domestic waste collection contract. Which of the following topics would be appropriate for dialogue with potential suppliers?

Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.

Select one which best replaces xxxx.

Thinking about the STEP / PESTEL / STEEPLE model, into which two categories would taxation most suitably fall?

Thinking about PEST, or PESTEL, or STEEPLE; under which two headings would taxation most comfortably sit?

Fear of the unknown, peer pressure, organisational politics are examples of reasons why people might:

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

A team should be a xxxx unit, rather than a collection of individuals’. Select the three words which fit best.

According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):

Daryl was expecting some spare parts to arrive from abroad by air freight. He hears on the news that flights have been delayed due to an ash cloud from a volcano that has erupted. Which contract provision is likely to deal with this scenario?

An employee responsible for managing both warehousing and transport in an organisation would best be described as a:

Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?

Which of the following are examples of implied terms in a contract? Select TWO that apply.

Tony Campbell, a West Logistics Ltd (WLL) procurement manager, is working on a specification for a data storage solution. The current version of an Information Security Management standard (ISO27001) has been identified as a suitable standard for potential suppliers to be certified to. What is the advantage to WLL of stipulating this type of standard within a product specification?

Where there is transformational change coupled with a slow rate of change, is this:

Which two of the following could not be classified as internal triggers for change? A change of:

A buyer is using a framework agreement to purchase office furniture. The buyer invites the four suppliers listed on the framework to quote for the furniture; the winning bid is the lowest price. What would best describe this approach?

Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:

According to CIPS, which of the following are not included in the five ‘rights’ of procurement and supply?

In contracts, implied terms play a crucial role in defining the rights and obligations of parties, even when not expressly stated in the contract. Which of the following are potential examples of implied terms? Select TWO that apply.

In what way might a contract clause be used to stop the supplier from making unwarranted price increases during the term of the contract?

Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:

‘The power of an individual to persuade others may come from perceived attractiveness and right to be given respect’ Which of French and Raven’s categorisations applies here?

‘A person may exert power on the basis of their formal authority or status’

Which of the French and Raven sources of power is being described here?

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?