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HP2-I14 Selling HP Supplies 2020 Question and Answers

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Question # 4

What the maximum expected prior of time that documents printed with Original HP PageWide cartridges and placed in dark storage can last?

A.

20 years

B.

50 years

C.

200 years

D.

500 years

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Question # 5

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

A.

HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

B.

The environment is not really affected by toner, whether the cartridges are from HP or third parties.

C.

According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

D.

According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

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Question # 6

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

A.

Managed Print Specialist Premier

B.

HP Planet Partners

C.

Closed-Loop Recycling

D.

Earth9ll Recycling

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Question # 7

Why are EcoSmart cartridges a smart, environmentally responsible choice?

A.

The toner melts at a lower temperature, leading to lower energy use.

B.

The toner cartridge features a seal that prevents toner particles from leaking during shipment.

C.

The toner cartridge is made with fewer moving parts, increasing print speeds.

D.

The toner is made with fewer chemicals that can be hazardous to your health.

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Question # 8

Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

A.

When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.

B.

HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

C.

HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.

D.

HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

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Question # 9

Which print cartridge recycling option does HP offer?

A.

HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.

B.

In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.

C.

HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.

D.

In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.

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Question # 10

Why should HP partners be aware of intellectual property (IP) rights infringement violations?

A.

Partners that sell imitation cartridges that infringe on patents are not liable for legal costs incurred.

B.

Imitation cartridges that violate IP property rights usually arrive dead on arrival at customer sites.

C.

Sellers of imitation cartridges that violate IP property rights can face court action.

D.

Amazon fines and bans sellers that offer products that commit IP infringement violations.

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