HP2-H41 Selling Imaging and Printing Fundamentals Question and Answers

Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

Offer free training when selling HP imaging and printing devices.

Match product features to the customer's needs to improve the way they work.

Sell products that offer the most functionality to fit within the customer's budget.

An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays

An HP software program that remotely manages what end users are printing

An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs

An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing

It is printer agnostic because images are rastered inside the print job.

It speeds up the print job rastering process in the device firmware.

It reduces network traffic by storing the print job inside the printer.

It reduces anomalies, such as rose patterns, in printed images.

An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time

An HP solution that is integrated in the device operating system and provides device security settings

An integrated, policy-based component of the device firmware that provides user access to device features

An HP around-the-box solution that provides a cost-effective security improvement to the imaging and printing environment

HP LaserJet Modulation Technology

HP Adaptable Printing Technology

HP Image REt Technology

HP Scalable Printing Technology

People are willing to buy anything if color is used.

Color is the cheapest form of printing.

Color printers can create stamps for mailings.

People are far more likely to pick up and respond to a piece of color mail.

cost control and web site administration

ERP and CRM

HP Web Jetadmin and PaperPort

DIY/in-house marketing and document workflow

Cut sheet and rolled media

Cut sheet media only

Letter or A4 and Legal or A3

Rolled media only

Pro

Enterprise flow

ePrint public print locations

Home and home office

Small and medium business

Enterprise

semi-professional users who want to vary color settings to receive high quality images

large enterprises focused on maximum print speed

small and medium businesses who want to restrict color printing on the user or application level

large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin

HP FastRes 1200

HP Universal Print Driver

HP Instant-on Fuser

HP Output Server

Reducing energy consumption

Configuring and maintaining the printer

Controlling the customer's intellectual property

Printing on demand

More choices of media

The MFP has a much lower cost per printed page, especially with color.

The MFP has fewer moving parts, and that means fewer paper jams.

The MFP has a highly engineered print driver that enables improved print quality.

The MFP takes up less space and can prioritize functions from multiple users.

HP ePrint

HP LaserJet modulation

HP aPrint

HP BiDi

job storage

CD/DVD creation

wireless printing

job accounting

Most initial contacts result in a purchase.

Most initial contacts are through a document.

Most initial contacts occur during the day.

Most initial contacts are face to face.

HP document capture workstations

HP LaserJet Pro series MFPs

HP Business notebooks

HP mobile scanners