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GR1 Total Rewards Management Exam Question and Answers

Question # 4

Which of the following leads to the specific performance objectives for an organization?

A.

Performance standards

B.

Human resources strategy

C.

Performance measures

D.

Business strategy

 

 

 

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Question # 5

A company is sponsoring a diversity awareness fair for employees. Which category of work-life is the company trying to promote?

A.

Caring for dependents

B.

Culture change

C.

Corporate citizenship

D.

Internal sharing

 

 

 

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Question # 6

When are informal rewards generally given to employees?

A.

Immediately or shortly after making a positive contribution

B.

Shortly after the performance review

C.

During the merit increase process

D.

At the beginning of each month

 

 

 

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Question # 7

What best describes the two primary elements of compensation?

A.

Fixed pay and variable pay

B.

Base pay and annual incentives

C.

Direct and indirect compensation

D.

Salary and hourly rate

 

 

 

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Question # 8

Which of the following phrases best describes behavioral engagement by employees?

A.

Values aligned with those of the organization

B.

Showing passion for work

C.

Feeling invested in corporate outcomes/results

D.

Performing at an optimal level

 

 

 

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Question # 9

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

A.

Link rewards to the performance evaluation

B.

Employ meaningful rewards

C.

Reward group or team accomplishments

D.

Make sure that measurement is accurate

 

 

 

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Question # 10

What is the best example of a coaching or mentoring opportunity?

A.

Sabbatical

B.

On-line self-directed training

C.

Participating in a major project

D.

Exposure to internal experts

 

 

 

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Question # 11

Which of the following benefits are usually offered at the discretion of the employer?

A.

Retirement plans

B.

Unemployment insurance

C.

Social security programs

D.

Disability (occupational)

 

 

 

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Question # 12

Carla's job at the XYZ Company evolved over the many years she worked there. As she gained additional knowledge and skills, her responsibilities expanded into many diverse areas. When the time came to update her job description, her supervisor asked Carla to document all of the duties she performed in her area as well as those she had taken on over the years due to her versatility. Based on the above, which of the following statements is most accurate?

A.

The supervisor should not have asked Carla to contribute to the job description. Job descriptions should be developed only by human resources and management.

B.

The job description will be far more relevant than before because of the addition of duties that Carla has taken on over the years.

C.

Although it is useful to have input from the job incumbent, care should be taken to avoid basing the job description on the specific individual who is filling the job.

 

 

 

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Question # 13

How is the performance review related to pay?

A.

It isn't. The performance review should not be related to pay decisions.

B.

It is related to the extent that it affects variable pay awards. Base pay is based solely on tenure, prior experience and job skills.

C.

It helps managers meet salary budgets by allowing them to adjust review results to align with available salary increase funds.

D.

It provides managers a measure that can be used along with salary planning guidelines to determine appropriate rewards or consequences.

 

 

 

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