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GPHR Global Professional in Human Resource Question and Answers

Question # 4

Which of the following list represents core competencies that a human resources professional should search for in order to identify potential candidates for an international assignment?

A.

Appreciating cultural diversity, understanding of bigger picture, personally motivated

B.

Open to change and new ideas, consensus building, understanding of biggerpicture

C.

Appreciating cultural diversity, open to change and new ideas, consensus building

D.

Understanding of bigger picture, personally motivated, family situation

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Question # 5

Which of the following processes has the primary objective of creating a pool of potential employees?

A.

Recruitment

B.

Availability analysis

C.

Selection

D.

Employee referral program

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Question # 6

Which of the following competencies is required for a global leader to succeed cross-functionally across groups ?

A.

Transferring knowledge

B.

Establishing credibility

C.

Obtaining information

D.

Selling

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Question # 7

Which of the following is a shared characteristic of all four levels of learning, as identified by Kirkpatrick?

A.

Questioning

B.

Reaction

C.

Results

D.

Behavior

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Question # 8

What should be the first step when developing a global HR strategic plan ?

A.

Identify HR vision and goals

B.

Assess HR resources available to implement plan

C.

Determine how each HR tactical activity aligns with organizational goals

D.

Identify S.M.A.R.T. HR objectives that align with organizational goals

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Question # 9

A company is a four-year old start-up running on venture capital investment. Its initial assumption of a $2 billion market for its product has ahrunk to a $50 million market. Which of the following stategies is NOT a stategy that would be deliberated during the strategy development phase of the strategic planning process?

A.

Plan to expand the capability of the R&D team to add value addea skill and knowledge to the company

B.

Decide to move into a new market place

C.

Evaluate potential merger and acquisition candidates to expand product mix and create a healtheir income stream

D.

Reduce the number of different versions of the product into three main product lines

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Question # 10

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic organizational structure. Although the foreign locations are relatively new, they are fully operational each running fairly independently.

However, once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. According to Hannon’s framework, which of the following human resource strategies BEST aligns with this type of organizational structure?

A.

Receptive HR Strategy

B.

Autonomous HR Strategy

C.

Active HR Strategy

D.

Reactive HR Strategy

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Question # 11

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the Greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and trained and developed managerial skills of its newly recruited manages in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understand that is must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order t confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the break-even point?

A.

2.4 months

B.

4.8 months

C.

6 months

D.

2 months

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Question # 12

A corporation decides to pursue a participative management style in order to make improvements in their operational efficiencies. Which of the following processes is the organization utilizing in order to achieve their strategic goal?

A.

Continual renewal process

B.

Total quality management

C.

Horizontal learning process

D.

Entrepreneurial process

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Question # 13

Which of the following cultural ramifications affect the design stage of global training development process?

A.

Some culteres expect only positive comments about trainers, not candid comments

B.

Some culteres perfer lectures, not role-playing andfacilitations

C.

Some culteres perfer not admitting certain problems because of “losing face”

D.

Some cultures learn deductively, not inductively

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Question # 14

Which of the following factors is LEAST likely to affect how attractive an intermational assignment may be to a potential expatriate?

A.

Employment lows in the country where the international assignment is located

B.

Opportunity for career growth and learning

C.

Competitive compensation consistent with corporate standards

D.

Company is in the multinational stage of globalization

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Question # 15

Which of the following is one of the primary outcomes of a job analysis?

A.

Job specifications

B.

Performance criteria

C.

Highly structured questionnaires

D.

Competency model

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Question # 16

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and has trained and developed managerial skills of its newly recruited managers in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management ream is working closely with the product manager. The management team understands that it must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order to confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 addition revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the return on investment in the first year ?

A.

20%

B.

500%

C.

250%

D.

40%

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Question # 17

Which of the following describes the global compensation and benefits strategy that would BEST align with an organization that has decided to pursue a polycentric staffing approach?

A.

Utilization of headquarters policies with little adaptation to local considerations

B.

Consistent local and global policies

C.

Consistent policies within a region, but may not thoroughly consistent across regions

D.

Consistent local policies, but may not be consistent across the organization globlly

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Question # 18

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

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Question # 19

Which of the following actions is NOT subject to prosecution, based on the Age Discrimination in Employment Act ( ADEA )?

A.

Age based discrimination against a U.S. citizen in Pakistan by an India based corporation.

B.

Age based discrimination against a U.S. citizen in Pakistan by a U.S. based corporation.

C.

Age based discrimination against a non-U.S. citizen in Pakistan by an India based corporation.

D.

Age based discrimination against a non-U.S. citizen in Pakistan by a U.S. based corporation.

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Question # 20

Utilizing Briscoe and Hall’s framework of defining competencies, which of the following is disadvantage of utilizing a strategies-based approach to defining competencies?

A.

May be too broad to relate to specific jobs in specific locations

B.

Aligns with long-term organizational goals

C, Expensive to utilize

C.

Characteristic may be interpreted differently in different countries

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Question # 21

Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?

A.

Providing above-market compensation packages

B.

Gathering local confidence by socially responsible actions, ie environmentally conscious

C.

Winning the Malcolm Baldrge National Quality Award

D.

Implementation of flexible work arrangements that reduce turnover by 10%

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Question # 22

Which of the following takes into account the effects of inflation when analyzing data from a pulished survey?

A.

Aging

B.

Measuring central tendency

C.

Utilizing frequency distributions

D.

Leveling

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Question # 23

Which of the following financial statements would you use in order to calculate gross profit margin?

A.

Balance sheet

B.

Assets

C.

Statement of cash flows

D.

Income staement

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Question # 24

Which of the following is NOT a basic objective of a total compensation system ?

A.

Internal and external equity for employees

B.

All of the above

C.

Aligns with organization's vision, mission, and short and long-term strategies

D.

Provides direst compensation that leads the market

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Question # 25

Which of the following is an intangible benefit of an international assignment?

A.

Faster cross-border project completion times

B.

Development of technical skills by local workers

C.

Increased alignment of host country goals with overall company goals and objectives

D.

Increased process efficiency

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Question # 26

Which of the following indicators is lagging indicator ?

A.

Return of shareholder value

B.

Reduced turnover

C.

Customer satisfaction

D.

Production throughput

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Question # 27

Which of the following BEST identifies the stages in the strategic planning process ?

A.

Mission & Vision -> Determine Strategic Issues by performing a Gap Analysis, SWOT Analysis, & Benchmarking -> Strategy Formulation -> Strategy Implementation -> Evaluation & Control

B.

Strategy Development -> Strategy Formulation -> Strategy Implementation -> Strategy Evaluation

C.

Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control

D.

Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control

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Question # 28

A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?

A.

Greenfield operation

B.

International merger

C.

Joint venture

D.

Trading house

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Question # 29

Which of the following represents an argument why nations should confer within organizations like the EU to create minimum labor standards worldwide ?

A.

Passing judgment can be viewed as imperialistic

B.

Puts some countries at a competitive disadvantage

C.

In order to meet binding regulations of the respective organization

D.

May impede a nation ? s comparative advantage, only worsening conditions for internally

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Question # 30

A gap analysis is performed to measure the skill gap between current executives and the type of executives in order to have a truly global workforce. Which of the following analysis techniques does this measure utilize?

A.

Ratio analysis

B.

Criterion-referenced analysis

C.

Trend analysis

D.

Norm-referenced analysis

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