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GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Question and Answers

Question # 4

Which of the following components listed are considered optional in a GVP 8.1 Solution? (Choose six)

A.

Call Control Platform

B.

IVR Server

C.

Composer

D.

Supplementary Services Gateway

E.

Speech Server

F.

Resource Manager

G.

CTI Connector

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Question # 5

In a Behind the Switch configuration, the VCS carries out instructions from __________.

A.

IVR Server only, in the form of IVR ServerXML

B.

T-Server only, in the form of TLib Events

C.

Web Server, in the form of VoiceXML

D.

IVR Server client, in the form of XML

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Question # 6

When configuring GVP 8, which of the following groups of functions can be performed through Genesys Administrator?

A.

Adding New applications, Adding Application templates and creating Roles

B.

Adding New applications, Adding Applications templates and setting user permissions

C.

Viewing Alarms, Monitoring Applications, creating application solutions and changing user permissions

D.

All of the above

E.

None of the above

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Question # 7

Which of the following components acts as a SIP Proxy to relay SIP messages between a Media

Gateway and IPCS?

A.

Arbitrator

B.

PopGateway

C.

SIP Session Manager

D.

Voice Communications Server

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Question # 8

In an In-Front of the Switch configuration using Genesys Framework, __________.

A.

The VCS receives all call routing information from the strategy

B.

The DNIS must be delivered to the VCS with the call

C.

A connection with the IVR Server is required

D.

ANI is required to initiate or begin the call.

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Question # 9

You must enable SQL XA Transactions on MS SQL server as a prerequisite for the GVP Reporting Server.

A.

True

B.

False

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Question # 10

When your GVP deployment requirements include SIP, Speech Recognition, and Text to Speech

using MRCP, which of the following would need to be installed (and not necessarily in this order)?

A.

GVP IPCS and Dialogic Software

B.

GVP VCS, ASR and TTS

C.

GVP IPCS, MRCP Server, ASR, and TTS

D.

GVP VCS, MRCP Server, and TTS engine

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Question # 11

In most deployment options, the IVR Server Client or Genesys Queue Adapater (GQA) resides

on the __________.

A.

IP Communications Server

B.

Element Management Provisioning System

C.

Web Server

D.

Configuration Server

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Question # 12

The .xml files provides all of the __________.

A.

VCS configuration information

B.

Voice application information

C.

IPCS configuration information

D.

Web server configuration information

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Question # 13

What does the log flag *:0x3 stand for?

A.

No logging

B.

Error + warning messages for all modules

C.

Disable all logging

D.

Show all logs for all modules

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Question # 14

The default log level in VCS and/or IPCS is __________.

A.

Error

B.

Warning

C.

Debug

D.

Information

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Question # 15

Which of the following chararacters should NOT be included in a GVP hostname?

A.

Dollar-sign $

B.

Underscore _

C.

Hyphen -

D.

At-sign @

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Question # 16

When planning the sizing and capacity for a GVP deployment, which of the following should be considered?

A.

In-Front or Behind-the-Switch mode of operation

B.

SNMP tools for monitoring network

C.

Expected call volume

D.

Operating system of the web servers

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Question # 17

When using URL Scan, the location of .xml is __________.

A.

\CN\EMPS\Web\data

B.

\CN\openldap\data\genesys

C.

\CN\web\did_url_mappings\0200

D.

\CN_EMPS\Web\Applications\0200

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Question # 18

How are VoiceXML pages produced during a GVP call session?

A.

Web application server generates VoiceXML when processing asp or jsp pages

B.

VCS or IPCS produce VoiceXML when the call is initiated

C.

EMPS produces VoiceXML when the request comes in

D.

IPCS creates the VoiceXML when it relays SIP messages

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