CRT-450 Salesforce Certified Platform Developer I (SU24) Question and Answers

Universal Containers (UC) wants to calculate the estimated ship date for an Order, which should be the date when all Order Line Items are available. The availability date is stored on each Order Line Item.

Given that the relationship between Order and Order Line Item is Master-Detail, we can leverage Roll-Up Summary Fields to perform calculations on the child records (Order Line Items) and summarize them on the parent record (Order).

Option A: Use a MAX Roll-Up Summary field on the latest availability date fields.

Correct Approach.

Explanation:

Create a Roll-Up Summary Field on the Order object.

Use the MAX function to calculate the latest availability date among all related Order Line Items.

The Roll-Up Summary Field will display the maximum (latest) availability date, which represents the date when all items are available.

This date can be used as the estimated ship date for the Order since the Order can only be shipped when all items are available.

Benefits:

Declarative Solution: No code required.

Real-Time Calculation: Automatically updates when Order Line Items change.

ISV Package Development:

The ISV is developing a managed package.

They have an Apex class BodyFat with a method calculateBodyFat().

Requirement:

Ensure calculateBodyFat() is accessible by consumers outside the package namespace.

Solution:

To allow methods in a managed package to be accessible outside the package namespace, they must be declared as global.

Option B: Declare the class and method using the global access modifier.

Correct Approach.

Explanation:

Global Classes and Methods:

In managed packages, only classes and methods declared as global are accessible outside the package namespace.

Declaration:

global class BodyFat {

global void calculateBodyFat() {

// method implementation

}

}

Important Notes:

Public classes and methods in managed packages are accessible only within the namespace.

Global is required to expose the functionality to subscribers.

To send Opportunity values via an HTTP REST callout when a user presses a custom button in Lightning Experience:

Option B: Create a custom Visualforce quick action

Explanation:

A Visualforce page with a custom controller can perform the callout.

The Visualforce page can be added as a quick action on the Opportunity page.

In Aura Components, application events are fired by invoking the fire() method on the event instance.

Option D: fire()

Correct.

Explanation:

To fire an application event, you first get the event instance using cmp.getEvent("eventName") and then call fire() on it.

Example:

var appEvent = $A.get("e.namespace:eventName");

appEvent.setParams({ "param1" : value1 });

appEvent.fire();

To implement a process where every time an Opportunity is created, a follow-up Task should be created and assigned to the Opportunity Owner, the most efficient method is to use a Record-Triggered Flow on the Opportunity object.

Option B: Record-triggered flow on Opportunity

Declarative Solution: Salesforce Flows provide a powerful, declarative way to automate business processes without writing code.

Triggering Event: The flow is configured to trigger when a new Opportunity record is created.

Create Task Record: The flow includes an element to create a new Task record.

Set the Assigned To field to the Opportunity Owner.

Populate other Task fields as necessary (e.g., Subject, Due Date).

Efficiency: Flows are more efficient than Apex triggers for simple automation and are easier to maintain.

Best Practice: Salesforce recommends using Flows over Workflow Rules and Process Builders for new automations.

Scratch Orgs are disposable Salesforce orgs that can be created quickly and configured with different features and settings. They are ideal for source-driven development and allow developers to work independently.

Option D: Scratch orgs

Correct Answer.

Scratch orgs support source-driven development and can be fully configured through scripts and the Salesforce CLI.

Developers can create and destroy scratch orgs as needed, ensuring they have isolated environments.

To create a custom user interface component that allows users to enter information about their accounts and validate user input before saving, the best technology is:

Option A: Lightning Web Components

Lightning Web Components (LWC):

LWC is a modern UI framework built on web standards, providing efficient performance and a rich set of base components.

Input Validation:

LWCs support client-side validation using standard HTML5 validation and custom validation logic.

Developers can use JavaScript to validate user input before saving data to the database.

User Experience:

LWCs provide a responsive and interactive user experience, which is essential for data entry components.

A polymorphic lookup field is a special type of lookup relationship field that can reference multiple object types.

Option C: The WhatId field on the standard Event object

Correct Answer.

Explanation:

The WhatId field on Event (and Task) can refer to multiple types of objects, such as Account, Opportunity, Custom Objects, etc.

This makes WhatId a polymorphic lookup field.

When a batch Apex job is timing out and not completing, the first step in troubleshooting is to check the job's status and logs in the Asynchronous Job Monitoring page. This page provides information about all asynchronous Apex jobs, including batch Apex, scheduled Apex, future methods, and queueable Apex.

Option D: Check the asynchronous job monitoring page to view the job status and logs.

Correct Approach.

Explanation:

The Asynchronous Job Monitoring page (also known as the Apex Jobs page) in Salesforce Setup allows developers to see the status of all asynchronous Apex jobs.

By checking this page, the developer can see whether the batch job is still running, failed, or completed.

If the job has failed, the page provides error messages that can help identify the cause of the failure.

This is the first step to determine what is happening with the batch job.

In the provided class:

public class myClass {

public void myMethod() { /* implementation */ }

}

The class myClass is declared without any sharing keyword (with sharing, without sharing, or inherited sharing).

Default Sharing Behavior:

Apex classes without an explicit sharing declaration run in system context, meaning they do not enforce sharing rules.

Option B: Sharing rules will not be enforced for the running user.

Explanation: Since myClass does not specify with sharing, methods within it execute without enforcing sharing rules, allowing access to all data irrespective of the running user's sharing rules.

When using Lightning Data Service (LDS) in a Lightning Web Component (LWC), it's important to understand how data security is handled.

Option D: Lightning Data Service handles sharing rules and field-level security.

Correct Statement.

Explanation:

Lightning Data Service enforces all the security and sharing rules that are in place in the Salesforce org.

This includes object-level, field-level, and record-level security.

When a component uses LDS to access data, the framework ensures that the user only sees data they have access to.

Benefits:

Simplifies development by abstracting security checks.

Ensures compliance with organizational security policies.

To check whether the current user has permission to delete an Account, the developer should use the Schema.sObjectType methods.

Option D: Schema.sObjectType.Account.isDeletable()

Correct Method.

Explanation:

The Schema.sObjectType.Account provides describe information about the Account object.

The isDeletable() method returns a Boolean indicating whether the current user has permission to delete records of this type.

Usage:

if (Schema.sObjectType.Account.isDeletable()) {

// User has permission to delete Accounts

delete accountRec;

} else {

// Handle lack of permission

}

Options Not Applicable:

Option A: Account.isDeletable()

No such static method on the Account object.

Option B: accountRec.sObjectType.isDeletable()

sObjectType returns a token; to get describe results, you need to call getDescribe().

Option C: accountRec.isDeletable()

There is no instance method isDeletable() on sObject records.

Conclusion:

To ensure proper permission checks, the developer should use Schema.sObjectType.Account.isDeletable(), which is Option D.

The requirement is to model a many-to-many relationship between Account and Bug__c:

Each Account (company) can report multiple bugs.

Each Bug__c can be reported by multiple accounts.

To represent a many-to-many relationship in Salesforce, we use a junction object.

Option A: Junction object between Bug__c and Account

Correct Answer.

Explanation:

Create a custom junction object, e.g., AccountBug__c, with two master-detail relationships:

One to Account.

One to Bug__c.

This allows linking accounts and bugs in a many-to-many fashion.

Enables reporting on which companies have reported which bugs.

To retrieve data from an external system in real time during a flow, the developer should use an invocable method.

Option B: An invocable method

Invocable methods can be called from Flow to execute Apex code. By annotating an Apex method with @InvocableMethod, you can expose it to Flows. If the method needs to make a callout to an external system, it must be annotated with (callout=true).

public with sharing class OrderService {

@InvocableMethod(callout=true)

public static List getOrderData(List inputs) {

// Callout to external system and return data

}

}

To prevent duplicate Order records from being created when updates come from the OMS:

Option B: Use the order number from the OMS as an external ID.

Explanation: Setting the Order Number as an External ID allows Salesforce to recognize records based on this unique identifier during upsert operations.

Option D: Ensure that the order number in the OMS is unique.

Explanation: Having a unique Order Number in the OMS ensures that each order can be accurately identified and matched in Salesforce.

Why These Actions Prevent Duplicates:

By using upsert with the External ID, the integration can update existing orders instead of creating new ones.

// Example of upsert operation using External ID

upsert orderRecord Order_Number__c;

ï‚·

Option D: Use Test.getStandardPricebookId() to get the standard price book ID.

Correct Answer.

Explanation:

The Test.getStandardPricebookId() method returns the ID of the standard price book, which can be used in test classes without using SeeAllData=true.

This allows the test to access and use the standard price book in a controlled manner.

To back up all data and attachments in a Salesforce org, the standard approach is to use the Data Export Service.

Option B: Define a Data Export scheduled

Correct Answer.

Explanation:

The Data Export Service allows administrators to schedule a weekly or monthly export of all data and attachments.

The exported data can be downloaded as a set of CSV files and attachments in zip format.

When deciding between SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language), developers must consider the use case and limitations of each.

Option A: SOSL is faster for text searches.

Correct Statement.

Explanation:

SOSL is optimized for searching text, especially across multiple objects and fields.

It uses full-text search indexes and can quickly find records that match search terms.

Ideal for scenarios where you need to search for a string across many fields.

In an Aura component, JavaScript functions can be included in the following resources:

Controller (.js file):

Handles events triggered by user interaction or component lifecycle.

Contains action handlers defined in the component's markup.

"A client-side controller contains the handler functions that are called in response to events fired by the component or other components."— Aura Components Developer Guide: Client-Side Controller

Helper (.js file):

Contains reusable functions that can be called from the controller or renderer.

Helps to keep the controller lean by abstracting complex logic.

"A helper JavaScript resource can be added to an Aura component bundle and is used to store helper functions that can be reused in the component's client-side code."— Aura Components Developer Guide: Helper Functions

Renderer (.js file):

Allows for custom rendering behavior.

Contains methods that can override default rendering lifecycle events.

"A renderer component bundle resource allows you to customize the rendering behavior of a component."— Aura Components Developer Guide: Custom Renderers

Why Other Options Are Incorrect:

C. Style:

The .css file in an Aura component is used for styling and cannot contain JavaScript functions.

"An Aura component or application can have a style (CSS) resource to define its styles."— Aura Components Developer Guide: Style

E. Design:

The .design file is used to define metadata values for the component, especially when used in Lightning App Builder or Community Builder.

"A design resource describes the design-time behavior of an Aura component—information that visual tools need to display the component in a page or app."— Aura Components Developer Guide: Design Files

Conclusion: JavaScript functions in an Aura component can be placed in the Controller, Helper, and Renderer resources. Therefore, the correct answers are A, B, and D.

When designing a new application on the Salesforce platform that needs to support multiple tenants effectively (i.e., multiple customers or users), the developer should consider the Model-View-Controller (MVC) framework.

Option B: Model-View-Controller (MVC)

Correct Design Framework.

Explanation:

MVC is a software architectural pattern for implementing user interfaces.

Model: Represents the data and business logic.

View: Represents the presentation layer.

Controller: Handles user input and interactions.

Salesforce's platform follows the MVC pattern, which helps in separating concerns, ensuring scalability, and maintainability.

Scenario:

Objects Involved:

Job__c (Master)

Job_Application__c (Detail)

Contact (Related via Master-Detail relationship on Job_Application__c)

Fields:

Preferred_Locations__c (Multi-select picklist on Job__c)

MailingState (Field on Contact)

Requirement:

On Job_Application__c, display whether the Contact's MailingState matches any value in Preferred_Locations__c on the related Job__c.

Keep this value in sync if changes occur to the Contact's MailingState.

Solution:

Option C: Formula field

Correct Approach.

Explanation:

Create a Formula Field on Job_Application__c that compares the Contact's MailingState with the Job's Preferred_Locations__c.

Since Job_Application__c is a detail of Job__c and has a lookup to Contact, the formula can reference fields from both related objects.

Use the INCLUDES() function to check if the MailingState is among the selected values in Preferred_Locations__c.

Sample Formula:

INCLUDES(Job__r.Preferred_Locations__c, Contact__r.MailingState)

This formula returns a Boolean (TRUE or FALSE) indicating whether there's a match.

Benefits:

Real-Time Calculation: Updates automatically when either field changes.

No Code Required: Declarative solution using formula fields.

Maintenance: Easy to manage and update if needed.

The recommended process for deploying code and configurations from a Sandbox to Production is to use a change set.

Option C: Use a change set to deploy the Apex code and Lightning Components.

Explanation: Change sets are the standard mechanism provided by Salesforce for deploying customizations between connected orgs (e.g., Sandbox to Production). They support deploying Apex classes, Lightning components, and configurations.

Requirements:

The maxAttempts variable must:

Preserve its value for the length of the Apex transaction.

Be able to share the variable's state between trigger executions.

Solution:

To meet these requirements, the variable should be declared as a private static variable on a helper class.

Option D: Declare maxAttempts as a private static variable on a helper class.

Correct Approach.

Explanation:

Static Variables:

Static variables retain their value throughout the execution context of the Apex transaction.

They are shared across trigger contexts and can be used to maintain state between trigger executions.

Private Modifier:

Keeps the variable encapsulated within the class.

Helper Class:

Placing the variable in a helper class allows it to be accessed from multiple triggers or classes within the transaction.

Sample Code:

public class MyHelperClass {

private static Integer maxAttempts = 0;

public static void incrementAttempts() {

maxAttempts++;

}

public static Integer getMaxAttempts() {

return maxAttempts;

}

}

Benefits:

State Preservation: Static variables maintain their state during the transaction.

Accessibility: Can be accessed from different triggers or classes.

To calculate the sum of all Order Line item totals on the Order record in a master-detail relationship, the best practice is to use a Roll-up Summary Field.

Roll-up Summary Field: This field type allows you to perform calculations on a set of related records, such as summing up the total price of all Order Line items related to an Order.

"Roll-up summary fields allow you to display a value in a master record based on the values of fields in a detail record."— Salesforce Help: Define Roll-Up Summary Fields

Master-Detail Relationship: Since Order Line items are in a master-detail relationship with Orders, roll-up summary fields can be created on the master object (Order) to summarize data from the detail object (Order Line).

"You can create roll-up summary fields on any custom object that is on the master side of a master-detail relationship."— Salesforce Developer Guide: Roll-Up Summary Fields

Why Not Other Options:

A. Quick Action: Quick actions are used to create records, log calls, send emails, etc., and are not suitable for calculating and displaying aggregate data.

B. Apex Trigger: While triggers can perform the calculation, using them for this purpose is not considered best practice when declarative solutions like roll-up summary fields are available.

"Use declarative functionality (roll-up summary fields) for maintaining aggregates instead of triggers."— Salesforce Developer Guide: Best Practices for Triggers

D. Formula Field: Formula fields cannot aggregate data from child records to parent records unless they are part of a roll-up summary field in a master-detail relationship.

Conclusion: Using a roll-up summary field is the most efficient and recommended approach to sum the total prices of all Order Line items on the Order record.

To support field-level security and sharing in a Lightning Web Component (LWC) form that collects Contact information, and to ensure that only certain fields are editable and viewable by specific user groups, the developer should use the appropriate base components that respect these security settings.

Option B: lightning-input-field

Correct Choice.

Explanation:

The lightning-input-field component is used within lightning-record-edit-form or lightning-record-view-form.

It automatically enforces field-level security and sharing rules.

It ensures that users only see and edit fields they have access to, based on their profile and permission sets.

Understanding the Scenario:

Trigger Definition:

trigger myTrigger on Contact (before insert) {

MyClass.myStaticMethod(trigger.new);

}

Test Class:

The test method calls MyClass.myStaticMethod directly.

Achieves 81% overall code coverage.

The trigger is not invoked during the test.

Key Points:

Code Coverage Requirements:

Minimum 75% Coverage: To deploy Apex code to production, all Apex classes and triggers must have at least 75% overall code coverage.

Trigger Coverage Requirement: All triggers must have some code coverage, meaning they cannot have 0% coverage.

To script the deployment and unit test execution as part of continuous integration (CI), developers use tools that can be automated and run from the command line or scripts.

Option D: Salesforce CLI

Correct.

Explanation:

The Salesforce CLI (Command-Line Interface) is a powerful command-line tool that allows developers to interact with Salesforce orgs.

It supports scripting of deployments using commands like sfdx force:source:deploy and running unit tests using sfdx force:apex:test:run.

The CLI can be integrated into CI/CD pipelines to automate deployments and testing.

When using Salesforce DX, developers need to enable the Dev Hub in their org to create and manage scratch orgs.

Option A: Dev Hub

Correct Answer.

Explanation:

The Dev Hub is a feature that must be enabled in a Salesforce org (usually in a Developer Edition or a production org).

It allows developers to create and manage scratch orgs using Salesforce DX commands.

Dev Hub is the central point for creating and managing your scratch orgs.

Option C: Handle low-level events in the event handler and re-fire them as higher-level events.

True.

Explanation:

It's a best practice to encapsulate lower-level events and re-emit them as higher-level, application-specific events to decouple components and simplify event handling.

Option A: Data Import Wizard does not support Opportunities.

Explanation: The Data Import Wizard supports importing data for certain standard objects (Accounts, Contacts, Leads, Solutions, Campaign Members, and Person Accounts) and custom objects. It does not support importing data into all standard objects like Opportunities.

To make a Lightning Web Component (LWC) available in Salesforce Classic, you can embed it in a Visualforce page using Lightning Out.

Option D: Use the Lightning Out JavaScript library to embed the Lightning Web Component in a Visualforce page and add to the page layout.

Lightning Out allows LWCs to be embedded in Visualforce pages.

The Visualforce page can then be included in Salesforce Classic interfaces.

Why Not Other Options:

Option A: Visualforce components cannot directly contain LWCs.

Option B: Wrapping an LWC in an Aura component and surfacing it as a Visualforce tab doesn't make it available on page layouts.

Option C: You cannot invoke an LWC from a Visualforce page using an Apex method call.

References:

Lightning Out for Visualforce:

"Lightning Out is a feature that extends Lightning components to any web page. Use it to embed Lightning web components in a Visualforce page."— Lightning Web Components Dev Guide: Use Lightning Web Components in Visualforce Pages

To allow moving existing OrderItem records to a new Order record in a master-detail relationship:

Option B: Select the Allow reparenting option on the master-detail relationship.

Explanation: Enabling "Allow reparenting" on the master-detail field allows child records (OrderItem) to be reparented to a different master record (Order).

Steps:

Go to the master-detail field on OrderItem.

Edit the field and select "Allow reparenting".

In Lightning Web Components (LWC), communication between parent and child components can be achieved in several ways.

Option A: The parent component can use a public property to pass the data to the child component.

Correct Method.

Explanation:

The child component can declare a public property using the @api decorator.

The parent component can then pass data to the child component via this property in the template.

Example:

Child Component (childComponent.js):

import { LightningElement, api } from 'lwc';

export default class ChildComponent extends LightningElement {

@api

myProperty;

}

Parent Component Template (parentComponent.html):

To ensure that specific data is available in test methods, the developer should create test data within the test context.

Option B: Use Test.loadData() and reference a CSV file in a static resource.

Correct Approach.

Explanation:

Test.loadData() is a method that allows test methods to load test data from a CSV file stored as a static resource.

This method creates the records in the test context, ensuring that the data is available during the test execution.

Using a CSV file makes it easy to define multiple records with specific field values.

Usage Example:

@isTest

private class MyTestClass {

@isTest

static void testMethod() {

List testRecords = (List) Test.loadData(MyObject__c.sObjectType, 'MyTestData');

// Proceed with testing using testRecords

}

}

Where 'MyTestData' is the name of the static resource containing the CSV file.

Option A: After-save record-triggered flow

True.

An after-save record-triggered flow can update records after they are saved.

If the flow updates a record that the trigger is listening to, it can cause the trigger to fire again, affecting the number of times it executes.

To build a responsive application capable of responding to touch events and executed on stateful clients, the developer should use technologies that support modern web standards, responsive design, and touch interactions. The two technologies that meet these requirements are Aura Components and Lightning Web Components.

Option A: Aura Components

Explanation: Aura Components are part of the Lightning Component Framework and are designed to build dynamic web applications for mobile and desktop devices. They support responsive design and can handle touch events, making them suitable for building applications that run on stateful clients.

Declarative Development refers to building applications using Salesforce's point-and-click tools without writing code. It has several characteristics:

Option C: Declarative development does not require Apex test classes.

True.

Declarative tools like Flows, Process Builder, and Validation Rules do not require Apex test classes because they are configured via the UI and not through code.

To perform DML operations that insert new records and update existing records in a list of Order__c records using the external ID field Order_Number__c, you should use:

Option D: upsert orders Order_Number__c;

Upsert Statement:

The upsert DML operation either inserts or updates records based on whether they already exist.

By specifying the external ID field (Order_Number__c), Salesforce will match existing records based on this field.

Syntax:

upsert orders Order_Number__c;

orders is the list of Order__c records.

Order_Number__c is the external ID field used for matching.

To override the Account's standard Edit button in Lightning Experience:

Option A: Lightning component

Explanation: In Lightning Experience, you can override standard buttons with Lightning components by implementing the appropriate interface.

Implementation:

The Lightning component must implement lightning:actionOverride interface.

Option A: The Apex governor limits are reset for each iteration of the execute() method.

True.

Explanation:

In Batch Apex, each execution of the execute() method is a separate transaction.

Governor limits are reset at the start of each transaction.