ChromeOS-Administrator Professional ChromeOS Administrator Exam Question and Answers

To initiate a remote desktop session to a ChromeOS device using the Admin console, the administrator needs the user's consent. The remote desktop feature works by sending a connection request to the user's device, which they must explicitly accept before the session can start. This ensures user privacy and prevents unauthorized access.

In regular user mode on a ChromeOS device, pressing Ctrl + Alt + t opens the crosh shell (Chrome OS developer shell), a command-line interface. From there, you can execute various commands, including ping to test network connectivity.

Other options are incorrect because they either have no assigned function or trigger different actions in ChromeOS.

Blocking all network traffic to Google services would prevent ChromeOS devices from communicating with Google servers. This would lead to several issues:

Login failures: ChromeOS devices require access to Google services for user authentication and login.

Sync failures: ChromeOS relies on Google services to sync user data, settings, and policies.

Policy updates not received: ChromeOS devices fetch policy updates from Google servers, so blocking access would prevent them from getting updates.

Why other options are less likely:

A. New devices enrolled: While enrolling new devices might cause some temporary network congestion, it wouldn't typically block all communication with Google services.

C. Root CA expiration: This would affect secure connections to websites, but not necessarily prevent all communication with Google services.

D. Expired licenses: Expired licenses would restrict access to some features but wouldn't prevent basic login and sync functionality.

Within the "Chrome Remote Desktop" settings in the Google Admin console, the option "Remote access clients" allows you to restrict access to Chrome Remote Desktop based on the domain of the user accounts. By configuring this setting, you can ensure that only users with accounts on your specific domain can access Chrome Remote Desktop on the managed devices.

Why other options are incorrect:

A. Firewall traversal: This setting controls whether Chrome Remote Desktop can bypass firewalls to establish connections, but it does not restrict access based on domain.

B. URL Blocking: This setting controls which websites users can access but does not specifically apply to Chrome Remote Desktop access based on domain.

D. Chrome Remote Desktop review: This setting allows administrators to review Chrome Remote Desktop sessions but does not restrict access based on domain.

The Chrome Enterprise Trusted Tester Program is designed for administrators who want early access to pre-release features and changes in the Google Admin console, including those related to ChromeOS device management. By joining this program, administrators can:

Test New Features: Get hands-on experience with upcoming features and changes before they are officially released.

Provide Feedback: Share feedback directly with Google's product teams, helping to shape the development and prioritization of new functionalities.

Stay Ahead: Be among the first to know about new capabilities and improvements in the Google Admin console.

How to Register:

Visit the Chrome Enterprise Trusted Tester Program website: https://inthecloud.withgoogle.com/trusted-testers/sign-up.html

Fill out the registration form with your organization's details.

Google will review your application and, if approved, provide you with access to pre-release features.

References:

Become a Chrome Enterprise Trusted Tester: https://support.google.com/chrome/a/answer/9036081?hl=en

Access the Google Admin Console: Sign in to the Admin console using your ChromeOS administrator credentials.

Locate User Settings: Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find Incognito Mode Policy: Within the settings, search for "Incognito mode".

Disable Incognito Mode: Select the option to "Disallow incognito mode".

Save Changes: Click "Save" to apply the policy to the designated users or organizational units.

References:

Set up Chrome browser on managed devices: https://support.google.com/chrome/a/answer/3523633?hl=en

The "Deprovision" command is specifically designed to remove a ChromeOS device from management policy updates. This means the device will no longer receive updates, configurations, or restrictions pushed from the Google Admin console.

Here's what happens when you deprovision a device:

Policy Removal: All enterprise policies and configurations are removed from the device.

Management Removal: The device is disassociated from the Google Admin console and no longer considered managed.

Data Wipe (Optional): You can choose to wipe the device's data during deprovisioning to ensure no company data remains.

Other options like "Reset," "Disable," or "Powerwash" may have different effects:

Reset: Resets the device to factory settings but might not remove management if not done through the Admin console.

Disable: Prevents the user from signing in but doesn't remove policies or management.

Powerwash: Factory resets the device, removing all user data and configurations, including management.

References:

Deprovision a device: https://support.google.com/chrome/a/answer/3523633

This is the most efficient method as it applies the setting to all devices within the organizational unit (OU) through a single policy change in the Admin console.

The other options are less efficient:

Corporate policy: Relies on user compliance and is difficult to enforce.

Chrome Remote Desktop: Requires manual intervention for each device.

Custom app: Adds complexity and potential security risks.

References:

Set up Chrome browser on managed devices: https://support.google.com/chrome/a/answer/3523633?hl=en

When deprovisioning ChromeOS devices for a hardware recall and replacement with different models, choosing the "Different model replacement" option is crucial to retain the Chrome Education/Enterprise Upgrade license compliance. This option ensures that the license is transferred to the new device correctly, avoiding any compliance issues or the need to repurchase licenses.

Here's why this option is important:

License Transfer: It specifically designates the deprovisioning as being due to a hardware replacement with a different model. This triggers the system to transfer the license to the new device upon enrollment.

Compliance: It maintains the compliance of your Chrome Education/Enterprise Upgrade licenses, ensuring you don't violate any licensing terms.

Cost Savings: It avoids the need to purchase new licenses for the replacement devices, saving your organization money.

To prevent a ChromeOS device from shutting down while idling on the sign-in screen, you need to adjust the power management settings. This can be done through the following steps:

Go to the Google Admin console.

Navigate to Device Management > Chrome Management > Device Settings.

Find the Power management section and locate the setting that controls idle behavior on the sign-in screen.

Adjust the setting to prevent shutdown during idle periods.

Option A is incorrect because idle settings primarily control screen dimming and sleep behavior.

Option B is incorrect because user experience settings generally focus on visual and interaction aspects, not power management.

Option C is incorrect because there isn't a specific "Allow shutdown" setting in ChromeOS device settings.

ChromeOS offers different release channels with varying levels of stability and feature availability:

Stable: The most stable and widely used channel, suitable for general deployment.

Beta: Contains newer features and improvements, but with some potential for instability. Ideal for testing in a controlled environment.

Dev: More frequent updates with experimental features, less stable than Beta.

Canary: The least stable channel, updated daily with bleeding-edge features.

To test new features while maintaining reasonable stability, the Beta channel is the recommended choice.

Blocking Google services traffic will prevent Chrome devices from accessing any Google-owned domains, including google.com. This will directly impact Google Search, as it relies on communication with Google servers to provide results.

Other Google services like Gmail, YouTube, Google Drive, etc., will also be inaccessible. However, the Chrome device itself will not crash, as it can still function with other websites and applications.

This is the most efficient and scalable way to automatically configure Android VPN clients on ChromeOS devices with the correct hostname:

Obtain Configuration: Get the required VPN configuration details (hostname, authentication methods, etc.) from the VPN provider or your organization's network administrator. This configuration is typically in JSON format.

Create Managed Configuration: In the Google Admin console, navigate to Devices > Chrome > Settings > Android Apps > Managed Configurations.

Select the VPN App: Choose the specific Android VPN app you want to configure.

Add JSON Configuration: Paste the JSON configuration into the provided field. Ensure the configuration is valid and accurate.

Save and Deploy: Save the managed configuration and apply it to the desired organizational units (OUs) containing the ChromeOS devices.

This method allows you to centrally manage VPN configurations for Android apps on ChromeOS devices, ensuring consistency and reducing the manual effort required from users.

To add a security key to a specific user account in the Google Admin console, follow these steps:

Sign in to Google Admin console: Use your administrator credentials to access the console.

Navigate to Users: Click on "Users" in the left sidebar to view the list of users in your domain.

Select User: Choose the specific user account to which you want to add the security key.

Go to Security Tab: In the user's profile, click on the "Security" tab.

Add Security Key: Under the "2-Step Verification" section, you'll find the option to add a security key. Follow the on-screen instructions to register the security key with the user's account.

This method allows you to manage the security settings of individual users, including the addition of security keys for enhanced login protection.

When deploying video conferencing equipment using ChromeOS devices, the primary consideration is choosing a form factor (device type) that caters to both remote and on-site workers. This ensures flexibility and consistent user experience regardless of location.

Option A is incorrect because while instructional guides are helpful, they are a secondary concern to device suitability.

Option C is incorrect because security patch timing is important but not the initial consideration when choosing devices.

Option D is incorrect because while specifications matter, they should align with the chosen form factor and user needs.