The "why" behind something.
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_________________________can be an alternative or a complement to observation.
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The empathy map contains four main components that help you organize data from people you interview:
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Take risks. Be gritty. Learn from failure and adjust. Do it fast, and do it with an encouraging smile. Pessimism paralyzes, butbelief in what could be propels us forward.
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What is one of the biggest obstacles in trying new things or generating new ideas?
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_______________________________are more easily identified by observing rather than talking.
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_____________________________is also relevant to the implementation phase, asit involves acting in order to learn, trying something new, learning from the attempt, and building that learning into the next iteration.
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