B2B-Commerce-Administrator Salesforce Accredited B2B Commerce Administrator (SU24) Question and Answers

When implementing a category hierarchy for a multi-language site with many child categories, an important consideration isC. There is a depth limit for the number of child categories.Salesforce B2B Commerce imposes limits on the depth of the category hierarchy, affecting how deeply nested child categories can be structured within the overall category architecture.

To target specific user segments for the homepage, an Administrator should createPage Variations (D). Page variations allow for the customization of content and layout based on audience segments, such as logged-in users versus guest users, providing a personalized experience based on the user's status or other criteria.

To utilize the tax data provided in a CSV file for flat tax rates per country and region, the Administrator should:

• B. Use Data Loader to import the CSV file to the Cart Tax object:Data Loader is a client application for the bulk import or export of data. Using it to import theCSV file into the Cart Tax object allows for the application of the specified tax rates during checkout based on the country and region.
• C. Use the Import feature in the Commerce App to load the tax data:The Commerce App's import feature can facilitate the bulk upload of tax rates directly into the system, ensuring that the correct tax rates are applied during transactions based on the specified criteria.

To prevent a category from displaying in the navigation menu, the Administrator can useC. Category Exclusion. This feature allows specific categories to be excluded from the navigation menu, even if they are active and contain products. It is a targeted approach to manage the visibility of categories in the storefront's navigation structure.

Using Experience Builder, an Administrator can update theCustomer's Logo (B),Button Size (C), andText Color (D)to change the look and feel of the theme of their B2B Commerce site. These options allow for significant customization of the visual aspects of the site, aligning the design with the company's branding and design preferences.

A rebuild of the Search Index might be required when:

• A. Add a product to an active Entitlement Policy used in the store:This can change the products available to different user segments, necessitating a search index update.
• C. Remove a product from the store Catalog:This ensures that the removed product no longer appears in search results, keeping the catalog current and relevant.

These actions impact the accuracy and relevance of search results, making it crucial to rebuild the search index to reflect these changes.

To ensure that guest users have read access to the Product object, an Administrator shouldB. Modify the guest user profile to provide access to the Product object. This involves adjusting the permissions within the guest user profile settings to grant read access specifically to the Product object, ensuring that guest users can view product details without compromising data security.

To change the layout of search results and category detail pages in Salesforce B2B Commerce, two out-of-the-box options available areD. ListandE. Grid. These layout options allow administrators to present products in a structured list or a grid format, enhancing the user experience by providing clear and organized views of products.

To move the B2B store configuration from a sandbox to a production environment, an Administrator shouldA. Add the Store Configuration to a change setandC. Export the store settings with Data Loader. The change set allows for the transfer of configuration settings, while the Data Loader can be used to migrate data related to the store setup, ensuring a smooth transition to the production environment.

When moving a store from Sandbox to Production, the three components an Administrator needs to consider as part of the Change Sets includeB. Store Configuration Component, which contains the store's setup and configuration settings;C. Custom Objects and Fields, which are used to extend the functionality and store custom data; andE. Process Builder Flows, which automate business processes within the store. These components are crucial for ensuringthe store's functionality and customizations are retained when moving to the production environment.

To create variation products for bed items that vary by three different lengths, the Administrator shouldB. Create a custom field length_c, a variation attribute set, and a parent product. The custom field length_c will store the different lengths, the variation attribute set will organize these variations, and the single parent product will represent the base item from which the variations derive.

To adjust the duration of a cart checkout session, an Administrator should:

• A. Update TTL Properties under Order Settings in Setup:TTL (Time To Live) properties determine the duration for which a session remains active. Adjusting these settings can extend or shorten the checkout session duration.
• C. Update the CheckoutTimeToLive property on a Webstore:This directly affects how long a checkout session remains active before timing out, ensuring that customers have adequate time to complete their purchases.

When turning on Digital Experiences during B2B Commerce setup, two potential risks includeDigital Experiences extending portal access to external members (A)andthe possibility of external members having permissions to view records they should not be able to view (B). Proper configuration and management of access rights and permissions are crucial to mitigate these risks, ensuring that external members only have access to appropriate information and functionalities.

To prevent a "Products" category from being displayed as requested by the Store Manager, the Administrator shouldDisable the Display in Menu attribute (A). This action will remove the category from the storefront navigation menu, ensuring it does not appear to store visitors. This approach allows for flexibility in managing how products and categories are presented on the storefront, aligning with business requirements and preferences. The other options, such asEnable the Do Not Display in Menu attribute (B),Disable the Show in Menu attribute (C), andEnable the Hide in Menu attribute (D), are not standard attributes in Salesforce B2B Commerce for controlling menu display.

Within the Experience Site Administration Workspace, membership with an Experience Site can be established throughB. Permission Set GroupsandD. Permission Sets. These Salesforce features allow administrators to grant users access to Experience Sites by defining and assigning the appropriate permissions and access levels.

An Administrator can configure an alternative or new checkout flow in theStore tile in the Commerce app (C). This area provides access to store configurations, including checkout process customizations. The Commerce app's Store tile allows administrators to define and manage various aspects of the checkout experience, such as payment options, order review, and final confirmation steps, ensuring a seamless and efficient checkout process for users. TheCheckout Button on the Cart page (A),Experience Builder on the Checkout page (B), andProcess Builder Button in Experience Builder (D)are not the primary locations for configuring the checkout flow in Salesforce B2B Commerce.

To enable external buyers to view products on the storefront, the entities that typically do not require "Public Read Only" access arePrice Book (A)andProduct Media (D). Price Books, while crucial for defining product pricing, are usually managed and accessed by internal users rather than external buyers directly. Product Media, such as images and videos, are essential for product display but do not necessarily require direct access by external buyers as they are typically embedded within product pages or catalogs.Order Delivery Method (B)andCatalog(C), on the other hand, are more integral to the shopping experience and may require broader access levels to ensure external buyers can view available products and delivery options.

If the checkout process fails in the B2B store after adding the promotions subflow to the checkout flow template, the two possible reasons could beA. A new version of the checkout flow template has not been activated, meaning the changes have not been applied; andB. The Checkout page on the Experience Builder site is currently configured to run a different Checkout flow template, which does not include the promotions subflow.

For implementing t-shirts that come in multiple sizes and colors, an Administrator shouldC. Create Product Variationsfor each size and color combination, andD. Create a T-Shirt Parent Productwhich will serve as the main product record from which all the variations derive. This setup allows for efficient management of product variations while providing a streamlined shopping experience.

To present different user experiences to different buyers in a storefront, an Administrator can:

• A. Create audiences to define different segments:This allows for the customization of content and experiences based on specific characteristics of user segments.
• B. Use page variations:Different page layouts and content can be presented to different audiences, enabling a highly personalized shopping experience for each user group.

For investigating additional functionality around international taxation and credit card payments in Salesforce B2B Commerce, an administrator can exploreA. Salesforce Labs add-onsandD. AppExchange connectors. Salesforce Labs provides innovative solutions that can be used as is or customized, while AppExchange connectors offer pre-built integrations that extend the functionality of Salesforce B2B Commerce to meet specific business needs, including payment processing and tax calculations.

If an Administrator is unable to select images for a Product record despite having set up a CMS workspace, it could be becauseD. CMS channel was never configured to connect the CMS workspace to the store. Without this connection, content from the CMS workspace, including images, is not available for use within the store.

For selling products without physical delivery, the minimum objects involved includeB. Cart Delivery Charge Group,C. Cart Delivery Group, andE. Cart Delivery Group Method. Theseobjects allow for the configuration of delivery options that do not involve physical shipping, such as digital delivery or services, by defining how delivery charges are applied and managed within the cart and order processes.

The out-of-the-box integrations provided with Salesforce B2B Commerce includeA. Inventory, Pricing, Tax. These integrations allow for real-time access to inventory levels, dynamic pricing models, and accurate tax calculations, providing a seamless and efficient commerce experience.

For successful operation of B2B on Lightning Experience checkout, the following preferences need to be enabled:

• A. Enable Account Relationships:This allows for the management of complex account hierarchies and relationships, which is crucial for B2B transactions that often involve multiple entities within the same organization.
• D. Enable Orders:This is fundamental for the checkout process, as it allows for the creation and management of customer orders within the Lightning Experience, providing a seamless checkout process.

For the most efficient process, the following Related Lists should be added to the Account page layout:

• B. Community Membership:This provides visibility into the user's access and roles within the commerce community, facilitating management and support.
• D. Carts:This allows for quick access to the user's current and past shopping carts, enabling support and analysis of shopping behavior.

These additions enhance the administrative capabilities, providing quick access to essential information for managing accounts and supporting users within the B2B Commerce platform.

To add the company name and logo to the user profile menu in the store, the Administrator shouldC. Modify the settings for the User Profile Menu component. This involves accessing the component's properties in the Experience Builder and adding or updating the settings to include the company name and logo as part of the user profile menu.

To deploy B2B Commerce successfully for Buyers and external users, the minimum user license needed isD. Customer Community License. This license type is designed for external users to access the community, enabling them to engage with the B2B Commerce store, view products, and make purchases.

For an object to show up in Salesforce B2B Commerce, it must have theB2B Commerce license assigned, and no additional add-ons are required for the Buyer Account (C)to appear. The Buyer Account is a fundamental entity in B2B Commerce, representing the customer's organization and enabling the management of business-specific data, pricing, and transactions. While Fulfillment Order (A), Billing Schedule (B), and Order (D) are important objects within the B2B Commerce ecosystem, the Buyer Account is crucial for establishing the foundational business relationship in the B2B context.

To migrate Store configurations from a development sandbox to a QA sandbox, an Administrator shouldUse Data Migration (A)to transfer configuration data and related records between environments.Export Store Configuration (D)is also a crucial step as it allows the Administrator to create a deployable package of the store's settings, which can then be imported into the QA environment.Apply Store Configuration (B)andPublish the Store (C)are actions taken after the configurations have been successfully migrated and are part of the setup process in the new environment, rather than the migration process itself.

The Multilevel Navigation Menu Component in B2B Commerce supportsSystem Link (A)andExternal URL (C)as types of data. System Links are used to navigate within the B2B Commerce application, facilitating a seamless user experience by linking to internal pages or resources. External URLs allow the integration of links to external websites, which can be crucial for providing additional product information, manufacturer details, or external resources.Data Source (B)andEvent (D)are not typically supported by the navigation menu component as they serve different purposes in the context of B2B Commerce.

For better navigation within a storefront selling office furniture, the Administrator shouldCreate Product Categories (D). Product Categories allow for the logical grouping of products, such as desks, chairs, and filing cabinets, facilitating easier browsing and discovery for customers.Categories offer a hierarchical structure that can be used to segment products by type, function, or any other relevant classification, enhancing the user experience. Tags (A), Keywords (B), and Filters (C) can also aid in navigation, but Categories provide a fundamental organizational framework that is essential for store structure and navigation.