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ATM ISTQB Certified Tester Advanced Level - Test Manager [Syllabus 2012] Question and Answers

Question # 4

Which of the following statements about the TMMi test process improvement model is true?

K2 1 credit

A.

In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order to claim the higher level

B.

TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing, Acting and Learning) model

C.

TMMi has a staged architecture for process improvement with seven maturity levels

D.

At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging

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Question # 5

Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills.

The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’):

On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams.

Who in your test team would you expect to be most suitable at doing these tasks?

K4 3 credits

A.

Mary

B.

Bob

C.

Mark

D.

Dave

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Question # 6

Consider the following skills assessment spreadsheet for your test team (consisting of four team members):

This spreadsheet has three sections: technical expertise, testing skills and professionalism.

The skill levels for each skill area for both the “technical expertise” and “testing skills” sections have been rated on a four-point scale:

- E (Expert): indicates that a person has expert knowledge and experience in the skill area

- B (Beginner): indicates that a person has some knowledge and experience in the skill area but he/she is not autonomous

- W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but he/she wants to learn that skill

- NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and he/she is not interested to learn that skill

The skill levels for each skill area of the “professionalism” section have been rated on a three point scale (H=High, M=Medium, L=Low).

Consider the following analysis of testing skills performed on four peoplE. Alex, Robert, John and Mark (all the skills have been rated on an ascending scalE. The higher the score, the better the skill):

Which of these people, based on this analysis, would you expect to be most suitable to work specifically as test designer?

K4 3 credits

A.

Alex

B.

Roberta

C.

John

D.

Mark

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Question # 7

You are a Test Manager working for a software organization where reviews have never been applied. After a meeting with your managers examining a business case for reviews, (including their costs, benefits, and potential issues), the management finally decides to adopt formal reviews for future projects.

You have been given a budget that you have spent to provide training in the review process and to introduce the review process on a pilot project.

On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the participants. All the reviews applied to different documents have been very effective for their purposes (especially at revealing defects).

Which of the following answers describes an important success factor for the introduction of formal reviews which is missing in this scenario?

K4 3 credits

A.

Management support

B.

Participant support

C.

Definition and use of metrics to measure the ROI (Return On Investment)

D.

Training in the review process

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Question # 8

You are the Test Manager of a project that adopts a V-model with four formal levels of testinG. unit, integration, system and acceptance testing.

On this project reviews have been conducted for each development phase prior to testing, which is to say that reviews of requirements, functional specification, high-level design, low-level design and code have been performed prior to testing.

Assume that no requirements defects have been reported after the release of the product.

Which TWO of the following metrics do you need in order to evaluate the requirements reviews in terms of phase containment effectiveness?

K3 2 credits

A.

Number of defects found during the requirements review

B.

Total number of defects attributable to requirements found during unit, integration, system and acceptance testing

C.

Total number of defects found during functional specification review, high-level design review, low-level design review, code review, unit testing, integration testing, system testing and acceptance testing

D.

Time to conduct the requirements review

E.

Total number of defects attributable to requirements, found during functional specification review, high-level design review, low-level design review, code review, unit testing, integration testing, system testing and acceptance testing

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Question # 9

Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

K2 1 credit

A.

The trend in the lag time from defect reporting to resolution

B.

The defect component information

C.

The lifecycle phase in which the defect has been introduced

D.

The defect removal efficiency information

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