Apple-Device-Support Apple Device Support Exam (SUP-2025) Question and Answers

Private Wi-Fi Addressrandomizes the MAC address per network, preventing tracking across Wi-Fi connections.

Option A: App permissions are separate (TCC).

Option C: App Store status isn’t relevant.

Option D: MAC restriction is network-side, not device-side.

Option B: Correct—enhances privacy.References: Apple Support - "Use private Wi-Fi addresses" (support.apple.com/HT211227).

System Integrity Protection (SIP)restricts root user actions, protecting critical system files and processes from modification, even with admin privileges. Enabled by default since macOS Sierra.

Option A: XProtect scans for malware, not limits root.

Option B: Full Disk Access grants permissions, not restricts.

Option D: Secure Enclave handles encryption, not root limits.

Option C: Correct—SIP enforces security.References: Apple Support - "About System Integrity Protection" (support.apple.com/HT204899).

MDM can defer or block iOS updates, hiding them fromSettings > General > Software Updateon managed devices.

Option B: Lockdown Mode restricts features, not updates.

Option C: Storage affects install, not visibility.

Option D: Wi-Fi config doesn’t hide updates.

Option A: Correct—MDM control.References: Apple Support - "MDM software updates" (support.apple.com/HT204142).

AirDrop requires both Wi-Fi and Bluetooth. IfBluetooth is off, AirDrop fails as it can’t discover nearby devices.

Option B: AirDrop is built-in, not installed.

Option C: Handoff doesn’t disable AirDrop.

Option D: Hotspot doesn’t affect AirDrop.

Option A: Correct—Bluetooth is essential.References: Apple Support - "Use AirDrop" (support.apple.com/HT204144).

MDM can automate Setup Assistant, skipping screens (e.g., Apple ID, Terms) for managed devices enrolled in Apple School Manager/Business Manager.

Option A: Activation failure halts setup, not skips screens.

Option B: Release prevents MDM control, not skips.

Option D: No “Skip all” option exists.

Option C: Correct—MDM streamlines setup.References: Apple Support - "MDM Overview" (support.apple.com/HT204142).

A folder with a question mark means the Mac can’t find a valid macOS system on any startup disk, often due to corruption or erasure.

Option B: Server verification isn’t indicated this way.

Option C: Internet Recovery failure shows a globe.

Option D: Encryption prompts for a password, not this symbol.

Option A: Correct—missing OS.References: Apple Support - "If your Mac starts up to a question mark" (support.apple.com/HT204156).

HoldingOptionand clicking the Wi-Fi menu bar icon reveals advanced options, including “Open Wireless Diagnostics,” which provides detailed network info.

Option B: Regular click shows basic options.

Option C: Right-click doesn’t target SSID for diagnostics.

Option D: Command key doesn’t trigger this.

Option A: Correct—standard method.References: Apple Support - "Use Wireless Diagnostics" (support.apple.com/HT202663).

On a Mac,Activity Monitoris the primary tool for monitoring system resource usage, including the amount of memory (RAM) consumed by individual apps. Found in Applications > Utilities, it provides a real-time view under the "Memory" tab, showing memory usage in megabytes or gigabytes per app, along with system-wide statistics.

Option A (Console) logs system events and errors but doesn’t display memory usage.

Option B (Apple Diagnostics) tests hardware integrity, not runtime memory stats.

Option C (System Information) offers hardware and software details (e.g., total RAM) but not per-app memory usage.

Option D (Activity Monitor) is correct and widely used for this purpose.This functionality remains consistent in macOS up to 2025. Refer to Apple’s "Use Activity Monitor on your Mac" (support.apple.com/HT201464) for details.

Wireless Diagnostics(Option-click Wi-Fi menu > Open Wireless Diagnostics) generates detailed network reports, including logs and performance data, ideal for administrators.

Option A: Console logs events, not network-specific reports.

Option B: Network Utility was deprecated post-macOS Mojave.

Option D: Wi-Fi Utility isn’t a macOS app.

Option C: Correct tool for network diagnostics.References: Apple Support - "Use Wireless Diagnostics" (support.apple.com/HT202663).

Health and Activity data on an iPhone is sensitive and tied to the Health app, which includes information like steps, workouts, and medical records. When backing up an iPhone to a Mac, this data is included only if the backup is encrypted. An encrypted backup, created using a password in Finder (macOS Catalina and later) or iTunes (older macOS versions), securely stores Health and Activity data alongside other sensitive information like saved passwords. If the user restored from an unencrypted backup, Health and Activity data would not be included, as unencrypted backups exclude this data by design for privacy reasons.

Option A is incorrect because the backup process doesn’t allow selective exclusion of Health and Activity data during creation; it’s an all-or-nothing inclusion with encryption.

Option B is incorrect because Health and Activity dataisbacked up to a computer if the backup is encrypted.

Option D is incorrect because the restore process doesn’t offer an option to deselect specific data types like Health and Activity; the backup either includes it (if encrypted) or doesn’t (if unencrypted).This behavior is consistent across iOS versions, including iOS 18 in 2025. For official confirmation, refer to Apple’s support article "What does iCloud back up?" (support.apple.com/HT207428) and "Back up iPhone using your Mac" (support.apple.com/HT201352), which note that Health data requires encryption.

Safari profile syncing requires:

C:Safari enabled in iCloud (Settings > [user name] > iCloud).

E:Same Apple Account across devices for iCloud continuity.

Option A: Two-factor authentication enhances security but isn’t a sync requirement.

Option B: Contact Key Verification is for iMessage, not Safari.

Option D: Sign-In & Security settings don’t need to match.References: Apple Support - "Set up and use iCloud Tabs" (support.apple.com/HT202530).

Recovery Lock (MDM feature on supervised Macs) requires entering therecoveryOS passwordat the Recovery prompt to access macOS Recovery.

Option A: Startup Disk doesn’t handle this.

Option B: Service isn’t needed.

Option D: Bypass Key isn’t a standard term here.

Option C: Correct—MDM-specific step.References: Apple Support - "MDM Recovery Lock" (support.apple.com/HT204142).

Thesystem.logfile in Console (now unified log in modern macOS) records ongoing system and app events during use.

Option A: Crash Reports detail app crashes.

Option B: Diagnostic Reports are broader but not real-time.

Option C: Spin Reports (older term) aren’t standard.

Option D: Correct—system.log is live.References: Apple Support - "Use Console on Mac" (support.apple.com/HT202768).

iCloud backups on an iPad require sufficient storage space in the user’s iCloud account (5GB free by default, expandable via subscription). If the backup fails, the most common reason is insufficient space, as iCloud won’t proceed if the data exceeds available storage. Check this inSettings > [user name] > iCloud > Manage Storage.

Option A is irrelevant; Managed Apple Accounts support iCloud backups unless restricted by MDM, but the question doesn’t specify this.

Option B (Bluetooth) isn’t required for iCloud backups, which use Wi-Fi.

Option C is correct and a standard troubleshooting step.

Option D (passcode/unlocked) isn’t a requirement; backups occur when locked, on Wi-Fi, and charging.See Apple’s "If you can’t back up to iCloud" (support.apple.com/HT203516).

B:VPN/proxy can block access to Apple’s update servers, preventing detection.

C:MDM can defer updates (e.g., 90 days) on managed devices.

Option A: Signing affects installation, not visibility.

Option D: Backup isn’t required to see updates.

Option E: Charge level affects installation, not availability.References: Apple Support - "Update your iPhone" (support.apple.com/HT204204); "MDM restrictions" (support.apple.com/HT204142).

When multiple keys (e.g., 10 on the right side) on a Mac keyboard consistently produce incorrect characters, it suggests a hardware issue rather than a software misconfiguration. Keyboards can fail due to physical damage, wear, or internal connection issues, leading to erratic behavior like wrong outputs.

Option A (Game Mode) is a feature on iOS/iPadOS (not macOS as of 2025) and doesn’t affect keyboard input mapping.

Option B (Mouse Keys) enables numeric keypad keys to control the pointer but doesn’t remap standard keys to produce incorrect characters.

Option D (Sticky Keys) modifies key press behavior for accessibility (e.g., holding modifiers), but it doesn’t cause keys to output wrong characters.

Option C (keyboard replacement) aligns with a hardware fault, especially given the localized nature of the issue (right side). Basic troubleshooting (e.g., restarting, checking language settings) should be ruled out first, but the description points to a physical defect.See Apple’s "If your Mac keyboard isn’t working" (support.apple.com/HT204540) for hardware troubleshooting steps.

TheHover Textaccessibility feature on macOS enlarges text under the pointer when activated, aiding users with visual impairments. Enabled inSystem Settings > Accessibility > Display > Hover Text, it displays a magnified text box when hovering over items, with customizable size and activation (e.g., holding Command).

Option A (VoiceOver) narrates screen content but doesn’t enlarge text on hover.

Option B (Zoom) magnifies the entire screen or a portion, not specifically text under the pointer.

Option C (Pointer Control) adjusts pointer behavior, not text size.

Option D (Hover Text) matches the description precisely.Introduced in macOS Mojave and refined by 2025, see Apple’s "Use Hover Text on Mac" (support.apple.com/HT211100).

System extensions on macOS (e.g., kernel extensions pre-Sonoma, replaced by system extensions) may trigger alerts if they’re unsigned, blocked by Gatekeeper, or incompatible. The alert typically suggests the extension is unapproved or failed to load. The best action is tocontact the developerfor support, as they can provide an updated, signed version or instructions to resolve the issue.

Option A (System Information) shows extension details but can’t notarize them—Apple’s notarization is developer-side.

Option C (Migration Assistant) transfers data, not updates extensions.

Option D (Safe Mode) disables extensions but doesn’t fix the alert.

Option B is proactive and aligns with Apple’s advice. See "If a system extension won’t load" (support.apple.com/HT210999).

InSettings > Wi-Fi, tapping a network’s info (i) shows theAuto-Jointoggle. Disabling it prevents the iPhone from automatically connecting to that network, even if previously joined.

Option A: Ask to Join Networks prompts for new networks, not known ones.

Option B: Auto-Link isn’t an iOS setting.

Option C: Preferred Networks isn’t a toggleable option.

Option D: Correct—controls auto-connection.References: Apple Support - "Join a Wi-Fi network on iPhone" (support.apple.com/HT202831).

TheZoomaccessibility feature on macOS enlarges the screen view, making content larger for better visibility. Found inSystem Settings > Accessibility > Zoom, it offers options like full-screen zoom,picture-in-picture, or split-screen magnification, activated via keyboard shortcuts (e.g., Option-Command-8) or a trackpad gesture.

Option A (Increase Transparency) adjusts UI clarity, not size.

Option B (Zoom) is the correct feature for screen enlargement.

Option C (Assistive Touch) is an iOS feature, not macOS.

Option D (Magnifier) exists on iOS/iPadOS, not as a distinct macOS feature (Zoom serves this purpose).Details are in Apple’s "Use Zoom on your Mac" (support.apple.com/HT210978).

In macOS Recovery’s Recovery app log,Detail Levelfilters messages (e.g., to show only errors), refining the view for troubleshooting.

Option A: Message Type isn’t a filter here.

Option C: Log Type isn’t an option.

Option D: Filter Level isn’t a term used.

Option B: Correct per Recovery interface.References: Apple Support - "Use macOS Recovery" (support.apple.com/HT201314).

Instant Hotspot needs:

A:Same Apple Account for seamless recognition.

B:Wi-Fi and Bluetooth enabled for connectivity.

Option C: Mobile provider isn’t relevant.

Option D: IPv6 isn’t a requirement.

Option E: Different accounts break Continuity.References: Apple Support - "Use Instant Hotspot" (support.apple.com/HT204023).

A system crash triggering a restart sends analytics to Apple (if enabled inSystem Settings > Privacy & Security > Analytics & Improvements) to improve macOS.

Option A: Diagnostics doesn’t send data automatically.

Option B: App failures don’t trigger this.

Option C: Privacy blocks don’t report.

Option D: Correct—crash reports are sent.References: Apple Support - "Share analytics with Apple" (support.apple.com/HT202100).

For Apple silicon Macs, hold the power button until startup options appear, then pressCommand-Dto start Apple Diagnostics.

Option A: Shift is for Safe Mode.

Option C: Option-D isn’t valid here.

Option D: D alone works on Intel, not always silicon.

Option B: Correct for 2025 silicon Macs.References: Apple Support - "Use Apple Diagnostics" (support.apple.com/HT202731).

B:AirDrop works between different accounts if enabled.

C:AirPlay to Mac functions without account matching.

Option A: Handoff requires same account.

Option D: Sidecar needs same account.

Option E: Auto Unlock requires same account.References: Apple Support - "Continuity requirements" (support.apple.com/HT204681).

System Information(Applications > Utilities) provides hardware, software, and network details, including results fromApple Diagnostics(e.g., hardware test codes) under the “Diagnostics” section.

Option A: Analytics data is in Privacy & Security settings, not System Information.

Option B: “System Diagnostics” isn’t a standard macOS term here.

Option D: Crash Reports are in Console, not System Information.

Option C: Correct for Apple Diagnostics results.References: Apple Support - "Use System Information on your Mac" (support.apple.com/HT203001).

Safari profiles sync via iCloud with two requirements:

B:Devices must use the same Apple Account (Settings > [user name]) for iCloud syncing.

C:Safarimust be enabled in iCloud settings (Settings > [user name] > iCloud) on all devices.

Option A: Password complexity is unrelated to syncing.

Option D: Private Browsing affects browsing, not syncing.

Option E: Tracking prevention doesn’t impact profile sync.References: Apple Support - "Set up and use iCloud Tabs" (support.apple.com/HT202530).

Managed Lost Mode(via MDM) locks a supervised iPad and displays a custom message, securing data remotely.

Option A: Activation Lock is preventive, not immediate.

Option C: Find My isn’t MDM-managed this way.

Option D: User action isn’t possible if missing.

Option B: Correct—MDM-specific solution.References: Apple Support - "MDM Lost Mode" (support.apple.com/HT204142).

Safari profiles (introduced in iOS 17/macOS Sonoma) allow users to separate browsing data (e.g., tabs, bookmarks) and sync them via iCloud. For syncing to work between a Mac and iPhone,Safarimust be enabled in the iCloud settings on both devices (Settings > [user name] > iCloudon iPhone;System Settings > [user name] > iCloudon Mac). This toggle ensures bookmarks, history, tabs, and profiles sync.

Option A is vague; there’s no specific "Profile syncing" setting—Safari syncing covers profiles.

Option B (Safari extensions) isn’t required for profile syncing; extensions sync separately.

Option C is correct, as disabling Safari in iCloud stops all Safari data syncing.

Option D (Private Relay) enhances privacy but doesn’t affect syncing.Verify this in Apple’s "Set up and use iCloud Tabs" (support.apple.com/HT202530), which extends to profiles.

According to the Apple Support website, you can manually configure a VPN connection on your Mac by choosing one of the following VPN protocols: L2TP over IPSec, Cisco IPSec, or IKEv2. L2TP (Layer 2 Tunneling Protocol) is an extension of PPTP (Point-to-Point Tunneling Protocol) used by internet service providers to enable a VPN over the internet. IPSec (Internet Protocol Security) is a set of security protocols. IKEv2 (Internet Key Exchange) is a protocol that sets up a security association in IPSec. The other options, SSTP, Wireguard, and OpenVPN, are not supported by macOS System Settings, and require third-party software to use. References: 1 Set up a VPN connection on Mac - Apple Support

An IP address that starts with 169.254 suggests there may be a problem with DHCP. This is because 169.254 is the prefix for a link-local address, which is an address that is automatically assigned by the device when it cannot obtain an IP address from a DHCP server. A link-local address allows the device to communicate with other devices on the same local network, but not with devices on other networks. A link-local address indicates that either the DHCP server is not available, not configured properly, or not reachable by the device. To resolve this issue, the device should try to renew its IP address from the DHCP server, or the DHCP server should be checked for any errors or misconfigurations. The other IP addresses are valid addresses that can be assigned by a DHCP server, and do not indicate any problem with DHCP. References: DHCP Error: What It Is and How to Fix It - Lifewire, 7.4.4 Module Quiz - DHCPv4 (Answers) - ITExamAnswers

Find My uses Bluetooth signals from nearby Apple devices to locate lost or missing devices, even when they’re offline. This feature is called Find My network, and it creates a secure and anonymous network of hundreds of millions of Apple devices that can help find each other. When you mark your device as lost, it sends out a secure Bluetooth beacon that can be detected by other Apple devices nearby. Those devices relay the location of your device to iCloud so you can see it on a map. Find My network respects your privacy and does not reveal any personal information or location data to anyone. Find My also uses Wi-Fi and cellular data to locate devices that are online and have Location Services enabled. References: Find My network overview - Apple Support, Locate a device in Find My on iPhone - Apple Support

Emergency SOS is a feature on your iPhone that lets you quickly and easily call for help and alert your emergency contacts. To access Emergency SOS on your iPhone, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears on the screen. You can then drag the slider to call emergency services, or continue holding the buttons to start a countdown and an alert sound. If you release the buttons after the countdown, your iPhone automatically calls emergency services. Emergency SOS works differently depending on your iPhone model and region. For example, in India, you need to press the side button three times rapidly to call emergency services. You can also customize the settings for Emergency SOS, such as adding emergency contacts, enabling auto call, and turning off the countdown sound. References: Use Emergency SOS on your iPhone - Apple Support, How to trigger Emergency SOS on your iPhone (and shut it off)

 The iPhone Privacy Warning message indicates that the device is using its original MAC address to join the Wi-Fi network, which could allow the network operator or other parties to track the device or profile its online activity. To prevent this, the device can use a different MAC address for each Wi-Fi network, which is called a Private Wi-Fi Address. This feature is enabled by default on devices running iOS 14 or later, but it can be turned off manually or automatically by some networks. To turn on the Private Wi-Fi Address, the user needs to go to Settings > Wi-Fi, tap the info icon next to the network name, and toggle on the Private Wi-Fi Address option. This will generate a new MAC address for the device and rejoin the network. References: = Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7, Wi-Fi Privacy Warning on an iPhone: What It Means & What To Do

 To start up a Mac with Apple silicon in macOS Recovery, you need to access the startup options screen first. This screen lets you choose different startup disks or modes, including macOS Recovery. To get to the startup options screen, you need to shut down your Mac completely, then press and hold the power button until you see “Loading startup options” on the screen. Then, you can click Options and click Continue to enter macOS Recovery1. The other options, pressing and holding the Shift key or Command-R, are not valid ways to start up a Mac with Apple silicon in macOS Recovery. These methods work on Intel-based Macs, but not on Macs with Apple silicon2. References: 1 Use macOS Recovery on a Mac with Apple silicon - Apple Support 2 Intro to macOS Recovery - Apple Support

Migration Assistant is a utility that allows you to transfer data from one Mac to another, either directly or from a backup. You can use Migration Assistant during the initial setup of your new Mac, or launch it later from the Utilities folder. Migration Assistant can transfer your user accounts, documents, applications, settings, and other data. References: = Apple Device Support Exam Prep Guide, page 7; Apple - Support - Manuals, Migration Assistant User Guide.

The Apple program that you should join if you’re in charge of testing your organization’s infrastructure and its ability to work with the Apple software before public release is Apple Seed for IT. This beta-testing program, available to any business organization or educational institution, allows you to evaluate the latest prerelease software versions in your unique work environments. You can test the compatibility, stability, and security of your IT infrastructure and business-critical apps with the upcoming releases of macOS, iOS, iPadOS, tvOS, and watchOS. You can also provide feedback directly to Apple and influence the development of the software1.

The other options are not suitable for this purpose, as they have different goals and requirements. Design for IT is a program that helps you design and implement solutions for Apple devices in your organization, but it does not provide access to prerelease software2. Apple Developer Program is a program that lets you distribute apps on the App Store and access developer resources, but it does not offer a dedicated channel for testing your organization’s infrastructure3. Apple Developer Enterprise Program is a program that allows you to develop and deploy proprietary, internal-use apps to your employees, but it does not allow you to test the compatibility of those apps with the latest Apple software4.

References: 1: Apple Seed for IT - Apple Support. 2: Design for IT - Apple Developer. 3: Apple Developer Program - Apple Developer. 4: Apple Developer Enterprise Program - Apple Developer.

 Some universal apps (apps that don’t need Rosetta) include the setting “Open using Rosetta.” This setting enables a universal app such as a web browser to use plug-ins, extensions, or other add-ons that do need Rosetta, because they haven’t been updated to support Apple silicon. If a universal app doesn’t recognize an add-on that you installed for the app, you can quit the app, select this setting, and try again. To do this, you need to open the app’s Get Info window and check the box labeled “Open using Rosetta”. References: If you need to install Rosetta on your Mac - Apple Support, How to force universal Mac apps to run under Rosetta emulation, How to Launch the Intel Version of a Universal Apple Silicon App

According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it’s within AirDrop range by setting AirDrop to Contacts Only1. This means that only people in your Contacts app can see your device and send you content via AirDrop. You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop1. The other two options, B and C, are not correct because they are not related to AirDrop settings. Requiring a verification code from the other device in Password & Security settings is a feature that helps you sign in to your Apple IDaccount on a new device2. Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings3. References: 1: How to use AirDrop on your iPhone or iPad - Apple Support, Section "How to adjust AirDrop settings". 2: Sign in with your Apple ID - Apple Support, Section "Use a verification code with two-factor authentication". 3: Privacy settings on iPhone - Apple Support

According to Apple, the security setting defines the type of authentication and encryption used by your router, and the level of privacy protection for data transmitted over its network. WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11ax), and some older devices. WPA2/WPA3 Transitional is a mixed mode that uses WPA3 Personal with devices that support that protocol, while allowing older devices to use WPA2 Personal (AES) instead. This mode offers better security and compatibility than WPA2 Personal (AES) alone, and avoids the weak security and performance of WEP and WPA/WPA2 modes. References: Recommended settings for Wi-Fi routers and access points - Apple Support

These are the correct answers because these are the two authentication methods that users can use to lock a note in the Notes app on their iPad devices. Users can choose to use their device passcode or a custom password for each Notes account. If they use their device passcode, they can also use Face ID or Touch ID to access their locked notes. If they use a custom password, they have to enter it on all devices where they are signed in with the same Apple ID. Users can also switch between the two methods in the Settings app. To lock or unlock a note, users have to tap the three-dotted More button and choose the Lock option, or tap the Lock icon in the top toolbar. References: Lock your notes on iPhone - Apple Support (CA), How to lock individual Apple Notes using your iPhone’s passcode - Inverse

 Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked. Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user’s Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device. User-linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:

Activation Lock on Apple devices - Apple Support

Activation Lock: How Apple Admins Can Manage It - Kandji

Disable Activation Lock on Apple devices with Intune

According to the Apple Device Support Reference Materials, you can go to Settings > General > Profiles & Device Management to see if an iPad has an MGM solution installed1. MGM standsfor Mobile Device Management, which is a way for organizations to manage and secure their devices remotely2. If an iPad has an MGM solution installed, you will see the name of the organization and the configuration profile under the Profiles & Device Management section1. The other options, A, C, and D, are not correct because they are not related to MGM settings. Privacy & Security > Device Management is not a valid path in the iPad settings3. Privacy & Security > Analytics & Improvements is a section where you can choose to share diagnostic and usage data with Apple or app developers4. General > VPN & Device Management is a section where you can configure VPN settings and view device management information5. References: 1: About Apple device supervision - Apple Support, Section "Manual supervision using Apple Configurator for Mac (iPhone, iPad, and Apple TV)". 2: Mobile Device Management (MDM) - Apple Support 3: Privacy settings on iPhone - Apple Support 4: Share analytics, diagnostics, and usage information with Apple on iPhone - Apple Support 5: VPN settings overview for Apple devices - Apple Support

 FileVault is a feature that encrypts the data on your Mac’s startup disk, making it more secure. To unlock your Mac, you need to enter your account password or a recovery key. A recovery key is a 28-character code that is generated when you turn on FileVault. You can choose to store it in iCloud or write it down and keep it in a safe place. An iCloud account and password can also be used to reset your FileVault password, if you enabled this option when you turned on FileVault. The other options, authenticator app, using a trusted device, and SMS verification code, are not valid ways to reset a FileVault password on a Mac. References: 1 Use FileVault to encrypt the startup disk on your Mac - Apple Support 2 Reset a macOS User Password - Kandji 3 How to unlock your Mac with its Recovery Key and FileVault active - Macworld

Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS 15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection. References: SharePlay - Apple, Share your screen in FaceTime on your iPhone or iPad - Apple Support

Two-factor authentication is an extra layer of security for your Apple ID, designed to make sure that you’re the only one who can access your account—even if someone else knows your password1. When you sign in with your Apple ID for the first time on a new device or on the web, you need both your password and the six-digit verification code that’s automatically displayed on your trusted devices1. A trusted device is a device that you’ve already signed in to with your Apple ID and that can receive verification codes1. You can also add or remove trusted devices and phone numbers from your Apple ID account page1. Two features of two-factor authentication for a personal Apple ID are:

It ensures that only the account’s owner can access the account. This is because you need to verify your identity with both your password and a verification code that is sent to adevice or phone number that only you have access to1. This prevents unauthorized access to your account even if your password is compromised or stolen1.

It can be accessed on trusted devices. This means that you can sign in to your Apple ID account on devices that you’ve already verified with two-factor authentication without needing to enter a verification code again1. This makes it easier and faster to access your account on devices that you use frequently and trust1.

References: 1: Two-factor authentication for Apple ID - Apple Support.

Click Network in the sidebar, then click Wi-Fi on the right. Scroll down and click Advanced to open the list of known networks. Click the More button. next to the network name, then choose Copy Password.

Apple Support is a free app that helps you access personalized solutions for all of your Apple products and services, including AppleCare+ plans. You can also talk to a real person, book a reservation, find a nearby store, and manage your subscriptions. One of the features of the app is to reset your Apple ID password with the Apple Support app on a borrowed device. If you don’t have an Apple device but have access to your trusted phone number, you can borrow an Apple device from a friend or family member, or use one at an Apple Store. You can open the Apple Support app on the borrowed device, scroll down to Support Tools, tap Reset Password, tap “A different Apple ID”, enter your Apple ID, and follow the onscreen instructions to reset your password. Any information that you enter will not be stored on the device. References:

Apple Support on the App Store

If you forgot your Apple ID password - Apple Support

C:\Users\Waqas Shahid\Desktop\Mudassir\Untitled.jpg

 System Information > Hardware is the place where you can check to see if your podcast mic is properly connected to your Mac. System Information is an app that shows detailed information about your Mac hardware, software, and network. You can access System Information from the Utilities folder in the Applications folder, or by choosing About This Mac from the Apple menu and clicking System Report. Under the Hardware section, you can find information about your audio devices, such as the manufacturer, model, and connection type. If your podcast mic is connected to your Mac, it should appear under the Audio section. If it does not appear, you may need to troubleshoot the connection or try a different port or cable12. References: = Apple - Support - Manuals, macOS User Guide, System Information; How do I connect a microphone to my MacBook? | ZDNET.

This is the correct setting to check if an iPhone is managed by an organization, such as ACME. A profile is a file that contains settings and policies that can be installed on an iPhone to control its features and behavior. A profile can be installed by an organization to manage the device remotely, or by the user to customize the device. A profile can also indicate that the device is supervised, which means that the organization has more control over the device and can apply extra restrictions. To see if an iPhone has a profile installed, go to Settings > General > Profile & Device Management. If there is no profile, this section will not appear. If there is a profile, tap on it to see what type of changes are made. To learn more about the features changed for your specific organization, ask your administrator whether these settings are enforced. References: Delete unknown configuration profiles from your iPhone or iPad, Get started with a supervised iPhone or iPad, See who has access to your iPhone or iPad, How to check if an iPhone is locked or unlocked

Instant Hotspot is a wireless feature that allows you to use your iPhone to provide wireless internet access to your Mac without a password. It is one of the Continuity features that Apple provides for its devices. Instant Hotspot uses Wi-Fi, Bluetooth, and iCloud to automatically connect your Mac to your iPhone’s cellular internet when Wi-Fi is not available. You just need to click the Wi-Fi icon on your Mac and choose your iPhone from the list of available networks. You don’t need to enter a password or set up a Wi-Fi hotspot manually. Instant Hotspot requires a Mac running OS X Yosemite or later and an iPhone with iOS 8.1 or later and a cellular data plan. Both devices must be signed in with the same Apple ID and have Bluetooth and Wi-Fi turned on. References: Share your internet connection from iPhone - Apple Support, How To Tether iPhone Data To A Mac When There’s No Wi-Fi Or Internet

For Handoff to work on both devices, Guillermo needs to turn on Wi-Fi, Bluetooth, and sign in with the same Apple ID on his Mac and iPad. Handoff is a feature that allows users to start something on one device and then complete it on another. For example, Guillermo can start working on a Keynote presentation on his Mac and then continue annotating it on his iPad. To use Handoff, both devices must be on the same Wi-Fi network, have Bluetooth turned on, and be signed in with the same iCloud account. These are the prerequisites for Handoff to work. Turning on iCloud Drive or AirPlay is not necessary for Handoff. iCloud Drive is a cloud storage service that syncs files across devices, but it is not required for Handoff. AirPlay is a feature that streams audio and video from one device to another, but it is not related to Handoff. References: Use Handoff to transfer Keynote presentations - Apple Support, How to Set Up and Use Handoff on Your iPhone and iPad - How-To Geek

 You can recover files you deleted from iCloud Drive within the last 30 days, whether you deleted them on iCloud.com or another device that has iCloud Drive turned on. However, you can’t recover or restore files you permanently remove. To recover files from iCloud Drive, you can use the Recently Deleted folder in iCloud Drive or the Restore Files option in Account Settings on iCloud.com. For instructions, see the references below. References: Recover deleted files on iCloud.com, Recover recently deleted iCloud Drive files in iCloud for Windows, How to Recover Deleted Files from iCloud Drive

In the Notes app, you can lock notes to protect your sensitive information. You can access your locked notes using your device passcode or a custom password. If you have multiple Notes accounts, you choose the locking method for each account (for example, your iCloud account). You can also use Face ID or Touch ID to access your locked notes, if you enable this option in the settings. To lock notes with a custom password, you need to go to Settings > Notes > Password, choose an account, and tap Use Custom Password. To lock notes with Face ID, you need to go to Settings > Notes > Password, choose an account, and turn on Face ID. To lock or unlock a note, you need to tap the More button and then tap the Lock icon. You can also lock orunlock all notes in the Notes app by tapping the Lock icon in the bottom toolbar. References: Lock your notes on iPhone - Apple Support, How to Lock Your Secrets in the Notes App (and Why You Should) - Lifehacker

You can register up to three fingerprints per user account on your Mac, with a total of five fingerprints across accounts. To add or delete fingerprints, you need to go to Settings > General > Profile & Device Management and click on Add Fingerprint or Delete Fingerprint. You can also choose which options you want to use with Touch ID, such as unlocking your Mac, making purchases, or using Apple Pay. References:

How to use Touch ID on MacBook Air or MacBook Pro | iMore

Add or delete fingerprints on your Mac - Apple Support

How To Set Up Fingerprints on Your MacBook and Use Touch ID

Face ID is a biometric authentication method that allows you to securely unlock your iPhone or iPad, authenticate purchases, sign in to apps, and more, all with just a glance. However, there are situations where Face ID is not permitted and you need to enter your passcode instead. According to the Apple Device Support Reference Materials1, these situations include:

The device has just been turned on or restarted.

The user hasn’t used their passcode or password to unlock their device for 156 hours (six and a half days), and the user hasn’t used a biometric to unlock their device in 4 hours.

The device hasn’t been unlocked for more than 48 hours.

Therefore, the correct answer is C, D, and E.

References:

Face ID, Touch ID, passcodes, and passwords

Sysdiagnose is a tool that extracts information from iOS or iPadOS devices and captures it in a log file. You can use sysdiagnose to troubleshoot general issues or report them to AppleCare. To run sysdiagnose, you can either press and hold both volume buttons and the side or top button on iPad for 1 to 1.5 seconds, or use AssistiveTouch to select Analytics from the Top Level Menu. After sysdiagnose finishes, you can find the log file in Settings > Privacy & Security > Analytics & Improvements > Analytics Data. The log file name starts with “sysdiagnose” and includes the date and time of the capture. You can then transfer the log file to your Mac via AirDrop or USB. References: = Using Sysdiagnose to Troubleshoot iOS or iPadOS; Gathering a Sysdiagnose from an iPadOS or iOS device; Apple Device Support Exam Prep Guide, page 10.

The Smart Connector is a magnetic port that allows you to connect compatible accessories, such as the Smart Keyboard or the Magic Keyboard, to your iPad. Sometimes, your iPad may stop responding to your keyboard or trackpad that’s connected with the Smart Connector. This could be due to various reasons, such as software issues, dirt or debris on the connectors, or interference from other cases or covers. According to the Apple Device Support Reference Materials1, the following steps can help you troubleshoot the problem:

Restart your iPad. This can resolve many software glitches that may prevent your iPad from recognizing your accessory. To restart your iPad, press and hold the Top button and either volume button until the power off slider appears. Drag the slider, then wait for 30 seconds for your device to turn off. To turn your device back on, press and hold the Top button until you see the Apple logo.

Remove any other iPad case or cover. Some cases or covers may interfere with the Smart Connector or the accessory’s magnets, causing connection issues. Make sure you remove any other case or cover from your iPad before attaching your accessory. Also, make sure the Smart Connector and the accessory’s connectors are clean and free of any dirt or debris. You can use a soft, lint-free cloth to gently wipe the connectors.

Update your iPad to the latest version of iPadOS. Updating your iPad can ensure that you have the latest features and bug fixes that may improve the compatibility and performance of your accessory. To update your iPad, go to Settings > General > Software Update and follow the onscreen instructions.

References:

Allow USB and other accessories to connect to your iPhone, iPad, or iPod touch.

To view Apple Configurator activity, such as when Apple Configurator connects to the internet to obtain specific information, you should choose Window > Activity from the menu bar. This will open a separate window that shows the current and recent activities, such as restoring a backup, preparing a device, or downloading software updates. You can resize the window to the size you want and close it when you are done. The other menu options are not related to viewing activity in Apple Configurator.

View > Activity is not a valid menu option in Apple Configurator.

View > Show Status Bar toggles the visibility of the status bar at the bottom of the Apple Configurator window, which shows the number of connected devices and the available disk space. It does not show the activity of Apple Configurator.

Actions > Open Activity is not a valid menu option in Apple Configurator. References:

Apple Device Support Exam Prep Guide, page 9

View log messages and activity in Apple Configurator

Apple Configurator User Guide for Mac