Which of the following statements about neuroscience research, relevant to helping people learn and embrace change, are true?
Following moments of insight, offer supportive feedback.
Positive informative talks from experts.
Both numerical and subjective methods can build a picture of how effective your change interventions are. Which type of measure can help us to understand why, how, or what happened behind certain behaviors?
Which of the following statements, about effective communication and engagement approaches that appeal to hearts and minds, are true?
Actively responding to contributions makes people feel valued.
Decisions are based solely on rational reasoning.
Which of the following statements, about the use of symbolic actions and symbolism to appeal to people’s hearts and minds, are true?
Leaders must lead by example.
Only leaders can influence change.
Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
According to Tuckman, in what stage of the team development model will members of the team be 'working collectively to achieve results'?
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated through sharing information about why change is necessary and when it will take place?
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated when we are able to talk about anything, maintain the relationship, and reach a good outcome?
Which of the common Agile concepts, behaviors, and techniques composes fixed periods of time, at the end of which an objective has been met?
Who is responsible for the application of Principle 8, Demonstrate Control?
Which of the following is NOT an interest into which each DSDM role is grouped?
According to the 'change formula' (Beckhard and Harris), which response will increase an individual's 'dissatisfaction with the status quo'?
Which of the following statements about diverse teams are true?
Provide greater creativity.
Reach consensus sooner than teams of 'similars.'
Which of the following statements about diverse teams are true?
Quicker to make decisions than teams of 'similars.'
Members understand each other immediately.
According to Tuckman, in what stage of the team development model can everyone move on to new things, feeling good about what has been achieved?