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Pegasystems PEGAPCBA87V1 Exam Dumps - Actual Questions Answers

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Pegasystems PEGAPCBA87V1 Questions Answers

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PEGAPCBA87V1 Questions and Answers

Question # 1

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.

Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

A.

Configure the case type to create temporary cases.

B.

Add a decision shape to the process.

C.

Configure the stage to resolve the case.

D.

Add a Persist case step to the case life cycle.

Question # 2

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the parent case processing until the child cases are resolved?

A.

Add an approval step to each of the child cases to resolve the cases.

B.

Add a wait step to the parent case pausing the parent case until the child cases resolve.

C.

Add a service level agreement to resolve the child cases within 90 days.

D.

Add a 30-day wait to the parent case to allow time for the child cases to resolve.

Question # 3

Which scenario is a use case for the Wait step?

A.

The customer needs to log in to their account before receiving a membership discount on an online purchase.

B.

An agent need to send a confirmation email to an insured customer after they complete a form.

C.

A payroll user cannot process a salary increase until the department manager approves the increase.

D.

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

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