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Salesforce FSL-201 Exam Dumps - Actual Questions Answers

Salesforce FSL-201 Last Week Results!

10

Customers Passed
Salesforce FSL-201

88%

Average Score In Real
Exam At Testing Centre

85%

Questions came word by
word from this dump

105

Total Questions
Salesforce FSL-201 Questions Answers

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FSL-201 Questions and Answers

Question # 1

Universal Containers (UC) uses Service Contract based Entitlements to determine their Service Level Agreements. UC would like to track adherence to Service Contract SLAS. Where would UC apply an Entitlement record to track the specific Service Contract SLAS?

A.

Work Order Line Items

B.

Service Contract

C.

Work Order

D.

Account

Question # 2

Universal Containers (UC) is using Field Service and has customer meetings at UC’s offices. When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm. How can this be achieved?

A.

Use Territory-specific Operating Hours.

B.

Use Customer Operating Hours.

C.

Use Multiple Operating Hours with Slots for each hour.

D.

Use Exact Appointments on the Work Types.

Question # 3

Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like for this to be achieved on a mobile device using a Quick Action. What should a Consultant recommend to achieve this requirement?

A.

Update the Service Appointment Status filed. (can’t be done from mobile)

B.

Reschedule the Service Appointment for later. (from mobile it can only be reschedule via chatter)

C.

Update the Service Appointment Chatter feed.

D.

Update the Service Appointment field “In Jeopardy” (its not a Service Appointment field)

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