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ServiceNow CIS-CSM Exam Dumps - Actual Questions Answers

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ServiceNow CIS-CSM Questions Answers

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CIS-CSM Questions and Answers

Question # 1

What should be part of the pre-engagement collateral?

A.

Frequently Asked Questions (FAQ)

B.

Scoping Guide

C.

Customer Service roles template

D.

Stock Keeping Unit (SKU) and pricing sheet

Question # 2

What one of the following is optional when creating a Catalog workflow?

A.

Publishing the workflow

B.

Defining workflow activities

C.

Approving the workflow

D.

Managing workflow versions

Question # 3

Service-aware Install Base consists of which entities? (Choose three.)

A.

Installed Products

B.

Install Base Items

C.

Assets

D.

Sold Products

E.

Configuration Items

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