77201X Avaya IP Office Platform Implement Certified Exam Question and Answers

The default port for SMTP in Voicemail Pro is 25 (Option A), used for sending voicemail-to-email notifications. Option B (110) is POP3, Option C (143) is IMAP, and Option D (587) is an alternative SMTP port—not the default.References: Avaya IP Office Voicemail Pro Administration Guide.

The one-X Portal (Option B) allows users to initiate calls from their PC via click-to-dial functionality, integrating with their extension. Option A (SoftConsole) is for receptionists, Option C (Voicemail Pro) is for voicemail, and Option D (Web Manager) is for administration—not call initiation.References: Avaya IP Office one-X Portal User Guide.

The IP500 V2 supports analog extensions via the "Phone 8" card (Option B), which provides 8 analog ports for devices like single-line phones or fax machines. Option A (TCM8) supports digital stations (e.g., Avaya 9500 series), Option C (DS16) is for digital extensions, and Option D (ATM4) is for analog trunks, not extensions.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

The IP500 V2 supports up to 12 BRI trunks (Option C) using three BRI 4-port cards (each with 4 BRI ports, providing 8 channels total per card). Options A, B, and D do not align with this capacity.References: Avaya IP Office IP500 V2 Installation Manual.

A single PRI trunk (E1) on IP Office supports up to 30 simultaneous calls (Option B) in most regions, based on the E1 standard (30 B-channels + 1 D-channel). Option A (23) applies to T1 PRI, Option C (64) is for ISDN BRI aggregates, and Option D (128) exceeds PRI capacity.References: Avaya IP Office Trunk Configuration Guide.

The one-X Mobile Preferred client (Option B) is a mobile app that provides access to IP Office features like call control, presence, and voicemail from smartphones. Option A is a subset of its capabilities, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office one-X Mobile Preferred Guide.

When an IP500 V2 control unit is factory reset or initially powered on, it assigns itself a default IP address for management access. Option C, "192.168.42.1," is the correct default IP address for the IP500 V2’s LAN1 interface. This address allows administrators to connect via IP Office Manager or a web browser for initial configuration. Options A, B, and D are common defaults for other devices (e.g., routers) but not the IP500 V2.References: Avaya IP Office IP500 V2 Installation Manual.

The VCM32 card (Voice Compression Module) on the IP500 V2 supports up to 32 simultaneousVoIP calls (Option B), such as IP phone or SIP trunk calls, depending on codec and bandwidth. Options A, C, and D reflect incorrect capacities for a single VCM32.References: Avaya IP Office IP500 V2 Installation Manual.

A single BRI trunk (Basic Rate Interface) supports 2 simultaneous calls (Option A), as it provides 2 B-channels per line. Options B, C, and D reflect higher capacities (e.g., multiple BRIs or PRI).References: Avaya IP Office Trunk Configuration Guide.

The Avaya Equinox desktop client is supported by multiple licenses: Office Worker (Option A), Power User (Option B), and Teleworker (Option C), depending on feature needs, making Option D ("All of the above") correct.References: Avaya IP Office Equinox Solution Guide, Licensing Guide.

The IP Office Server Edition Expansion System extends capacity and is managed by the Primary Server. Option C, "It supports up to 250 users," is true, as each Expansion System (e.g., IP500 V2 or Linux-based) supports up to 250 users, contributing to the total 2500-user capacity. Option A is false as Voicemail Pro can be centralized on the Primary Server. Option B is incorrect because Expansion Systems rely on the Primary Server for operation. Option D is false as they support analog, digital, and IP endpoints.References: Avaya IP Office Server Edition Deployment Guide.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.

The "Voicemail Pro" license (Option C) enables the Contact Recorder feature within Voicemail Pro for call recording. Options A and B are user licenses, and Option D is a legacy edition not specific to recording.References: Avaya IP Office Voicemail Pro Administration Guide.

The Avaya IP Office Server Edition is designed for scalability, supporting a large number of users across multiple servers. The maximum capacity is 2500 users (Option D), achieved in a fully expanded deployment with a Primary Server, Secondary Server, and multiple Expansion Systems (up to 148 additional systems). This capacity includes all types of users (e.g., Basic, Power, Teleworker) and requires sufficient licensing and hardware resources (e.g., virtualized or dedicated servers). Options A (500), B (1000), and C (2000) represent lower tiers or partial configurations but do not reflect the full potential of Server Edition.References: Avaya IP Office Server Edition Capacity Guidelines.

The IP500 V2 supports up to 16 analog trunks (Option D) using four ATM4 cards (4 ports each) in its expansion slots. Options A, B, and C represent partial configurations.References: Avaya IP Office IP500 V2 Installation Manual.

The default security password for IP Office Manager is "password" (Option A), used for initial access to security settings. It’s recommended to change this immediately for security. Options B, C, and D are either user credentials or unrelated defaults.References: Avaya IP Office Security Configuration Guide.

The one-X Portal (Option B) provides a web-based interface where users can see the presence status (e.g., available, busy) of other IP Office users, enhancing collaboration. Option A (SoftConsole) is for call handling, Option C (Voicemail Pro) is for voicemail, and Option D (System Status) is for system monitoring—not user presence.References: Avaya IP Office one-X Portal User Guide.

Call Intrusion (Option A) allows a user to join an active call (e.g., for supervision) using a feature code, subject to permissions. Option B answers ringing calls, Option C records calls, and Option D redirects calls—none involve barging in.References: Avaya IP Office Feature Code Guide.

SoftConsole is a PC-based application for IP Office, typically used by receptionists or operators to manage calls. Option A, "SoftConsole works in conjunction with physical telephone," is correctbecause it complements a physical IP Office phone, providing a graphical interface to handle call transfers, hold, and directory lookups while relying on the phone for audio. Option B is incorrect as SoftConsole is Windows-based, not Linux. Option C (VoIP) is misleading; SoftConsole manages calls but does not provide VoIP audio itself. Option D is wrong as SoftConsole supports a single user per instance, but multiple instances can run if licensed, not limited to two.References: Avaya IP Office SoftConsole User Guide.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.

Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.

The default HTTP port for IP Office Web Manager is 8443 (Option D), using HTTPS for secure access. Option A (80) is standard HTTP, Option B (443) is standard HTTPS, and Option C (8080) is an alternative HTTP port—not defaults for Web Manager.References: Avaya IP Office Web Manager Guide.

IP Office Server Edition supports up to 1024 SIP trunk channels (Option D) across the system, requiring sufficient licensing and bandwidth. Options A, B, and C represent lower capacities.References: Avaya IP Office SIP Trunk Configuration Guide.

Resilience, including Secondary Server failover, is a feature of the "Server Edition" license (Option D). This license unlocks multi-server capabilities beyond the standalone Essential (Option A), Preferred (Option B), or Advanced (Option C) editions, which lack full resilience support.References: Avaya IP Office Server Edition Licensing Guide.

Embedded Voicemail on the IP500 V2, stored on the SD card, supports up to 15 hours of message storage (Option A). This is a fixed limit, unlike Voicemail Pro, which scales with server storage. Options B, C, and D exceed this capacity.References: Avaya IP Office Embedded Voicemail User Guide.

Avaya Equinox is a unified communications client for mobile and desktop devices, offering features like softphone calling, IM, and presence. To use Equinox on a mobile device with IP Office, a user requires the "Power User" profile (Option B). This profile includes licenses for advanced mobility features, such as softphone functionality and integration with Equinox, allowing seamless access to IP Office features remotely. Option A (Teleworker) is for remote deskphone users, Option C (Basic) provides minimal features, and Option D (Remote Worker) is specific to certain remote configurations, none of which fully support Equinox without additional licensing.References: Avaya IP Office Equinox Solution Guide, User Profile Licensing Guide.