What products make up a hybrid call control solution?
UCM, WebEx and VCS
UCM, Expressway and Spark
VCS, Expressway and Spark
WebEx, Spark and Expressway
What is a common human resources line of business need?
Surpassing the increased service expectations from consumers.
Decreasing low office utilization.
Improving online experiences.
Increasing employee retention.
What is a common Financial industry need?
Increasing guest loyalty with customized services.
Offering or scaling digital communication channels for customers.
Providing a way for students to collaborate electronically.
Addressing natural disasters.
According to McKinsey, how many banking transactions will be conducted through self-service and digital channels by 2019?
75%
25%
45%
95%
What is a unique feature of Spark?
Firewall traversal for premise-based solutions.
Persistent content available to room participants.
Advanced video routing on video-only networks.
Support of unified communications with contact center.
What is a horizontal approach to selling?
Selling to a line of business, regardless of industry.
Selling based on common industry needs.
Selling to IT.
Selling to friends and family.
TESTED 23 Feb 2025
