New Year Special Sale - Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: mxmas70

Home > Avaya > ACDS - 3381 > 33810X

33810X Avaya Aura Contact Center Solution Design Exam Question and Answers

Question # 4

A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?

A.

Task Flow Executor (TFE)

B.

Telephony Services Manager (TSM)

C.

SIP Gateway Manager (SGM)

D.

Telephony Services Manager (TSM)

Full Access
Question # 5

The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?

A.

MAC Address

B.

Host ID

C.

IP Address

D.

Customer name

Full Access
Question # 6

A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach.

Which three deployments are allowed for Avaya IX â„¢Workspaces? (Choose three.)

A.

One-X Agent

B.

Multimedia Contact Server only

C.

Voice and Multimedia Contact Server without Avaya Media Server

D.

Voice and Multimedia Contact Server with Avaya Media Server

E.

Voice Contact Server only

Full Access
Question # 7

A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.

Which additional information is also needed?

A.

The salaries of the executives In the meeting

B.

The design diagram for discussion with customer

C.

The Avaya solutions and services Avaya could offer

D.

The model numbers of the existing contact center equipment

Full Access