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300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Question and Answers

Question # 4

A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?

A.

On Cisco Unified Border Element, configure midcall-signaling passthru.

B.

On Cisco UCM, change the "Early Offer support for voice and video calls" field on the SIP profile that is applied to the SIP trunk to Disabled.

C.

On Cisco Unified Border Element, configure early-offer forced.

D.

On Cisco UCM. change the "SIP ReHXX Options" field on the SIP profile that is applied to the SIP trunk to Send PRACK if 1xx Contains SDP.

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Question # 5

A newly deployed site in Pennsylvania uses SIP-to-SIP legs on a Cisco Unified Border Element. The administrator wants to match the incoming dial peer based on the calling number. Which configuration is needed in the dial-peer?

A.

answer-address

B.

incoming called-number

C.

destination calling

D.

destination-pattern

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Question # 6

What is the relationship between partition, time schedule, and time period in Time-of-Day routing in Cisco Unified Communications Manager?

A.

A partition can have multiple time schedules assigned. A time schedule contains one or more time periods.

B.

A partition can have one time schedule assigned. A time schedule contains one or more time periods.

C.

A partition can have multiple time schedules assigned. A time schedule contains only one time period.

D.

A partition can have one time schedule assigned. A time schedule contains only one time period.

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Question # 7

Refer to the exhibit An engineer deploys a Cisco Unified Border Element for SIP trunk interconnection to an ITSP The engineer performs test calls but there is no audio when the called party picks up the phone. What must the engineer do to resolve the issue?

A.

Disable SIP User Agent bind status (media).

B.

Decrease the SIP max-forwards value to 16.

C.

Disable SIP early-media for 180 responses with SDP

D.

Enable Check media source packets.

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Question # 8

Which section under the Real-Time Monitoring Tool allows for reviewing the call flow and signaling for a SIP call in real time?

A.

Analysis Manager > Inventory > Trace File Repositories

B.

System > Tools > Trace and Log Central

C.

Voice/Video > Session Trace Log View > Real Time Data

D.

Voice/Video > Session Trace Log View > Open From Local Disk

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Question # 9

The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?

A.

Change the "Maximum Wait Time for Mobility Pickup" setting from 4 to 6.

B.

Change the "Maximum Wait Time for Desk Pickup" setting from 4 to 6.

C.

Change the "Maximum Wait Time for Mobility Pickup" setting from 4000 to 6000.

D.

Change the "Maximum Wait Time for Desk Pickup" setting from 4000 to 6000.

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Question # 10

Refer to the exhibit.

An engineer is troubleshooting an issue where inbound calls to Cisco UCM with early media fail to establish. While investigating the issue, the engineer finds that Cisco UCM is set to require a PRACK. but the Cisco Unified Border Element is not sending it. Which command is causing this issue?

A.

voice-class sip rel1xx disable

B.

voice-class sip early-media update block

C.

voice-class midcall-signaling block

D.

voice-class sip conn-reuse

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Question # 11

Refer to the exhibit.

A no-way audio situation was experienced after the calling party on an outbound call placed the call on hold and then resumed from hold. Which action will resolve the issue?

A.

Assign an MTP to the SIP trunk.

B.

Restart the SIP trunk on Cisco UCM.

C.

Upgrade the Cisco Unified Border Element to 15.2.

D.

Upgrade the Cisco Unified Border Element device.

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Question # 12

An organization configures a SIP trunk in Cisco UCM to connect to another system. These requirements must be met:

1. Use a specific IP address for SIP signaling.

2. Encrypt the signaling traffic.

3. Restrict which devices can use the SIP trunk. 4 Simplify SIP signaling.

Drag and drop the Cisco UCM configuration steps from the left onto the order on the right to achieve these goals.

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Question # 13

Refer to the exhibit.

How many maximum hops can an ILS update traverse?

A.

3

B.

6

C.

9

D.

12

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Question # 14

Refer to the exhibit.

In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)

A.

Phone_A sends a SIP-REFER message to the Cisco Unified Communications Manager with Phone_C information in the Refer-To section.

B.

Phone_B sends a SIP-REFER message to the Cisco Unified CM with Phone_C information in the Refer-To section.

C.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_B User Hold MOH Audio Source settings.

D.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the music on hold and the MOH audio is chosen from Phone_A Network Hold MOH Audio Source settings.

E.

As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_A User Hold MOH Audio Source settings.

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Question # 15

When locations-based Call Admission Control denies the call, which two masks can AAR apply when routing the call through the PSTN? (Choose two.)

A.

AAR destination mask

B.

called party transform mask

C.

external phone number mask

D.

+E.164 alternate number mask

E.

enterrise alternate number mask

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Question # 16

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?

A.

The Cisco Extension Mobility service has not been configured on the phone.

B.

There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.

C.

The user device profile has not been assigned to the user.

D.

The user device profile is not subscribed to the Cisco Extension Mobility service.

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Question # 17

Drag and drop the steps from the left into the order to provision mobility users through LDAP on the right. Not all options are used.

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Question # 18

An engineer configures several calling party transformation patterns in Cisco UCM so that calling numbers are shown in the +E.164 format. The route patterns match seven-digit internal numbers and prefix the numbers with 1408. The SIP trunk matches 1408XXXXXXX and prefixes the number with +. When users make outbound calls, the calling number still shows as seven digits. What is the cause of this problem?

A.

The calling transformation on the SIP trunk is applied first, and then the calling transformation on the route patterns is applied.

B.

Calling transformations cannot be configured on both route patterns and a SIP trunk.

C.

The calling transformation on the route patterns is ignored because there is already a calling transformation on the SIP trunk.

D.

The engineer must also apply a calling transformation at the route group details level.

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Question # 19

Where is the dtmf-relay command configured on Cisco Unified Border Element?

A.

in the voice-class VoIP configuration

B.

in the VoIP dial peer

C.

in global SIP configuration

D.

in the VoIP or POTS dial peers

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Question # 20

What is a component of Cisco Unified Mobility?

A.

Unified IVR

B.

Mobile Connect

C.

Smart Client Support

D.

Single Number Connect

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Question # 21

An SRST site must use pickup functionality on the Chicago remote site to allow the users to take incoming calls. The pickup command is configured under the call-manager-fallback section on the SRST router What are two results of that configuration? (Choose two.)

A.

The PickUp soft key is on all SRST phones.

B.

The GPickUp soft key is on all SRST phones.

C.

Calls that come into one directory number can be picked up from another directory number.

D.

Calls that come into a Cisco UCM registered phone can be picked up by a SRST phone.

E.

Calls that ring an unassigned directory number are forwarded to the auto-attendant.

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Question # 22

An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?

A.

Localize the calling and called numbers to PSTN format and globalize the calling and called numbers in the gateway.

B.

Globalize the calling and called numbers to PSTN format and localize the calling number in the gateway.

C.

Localize the calling and called numbers to E. 164 format and globalize the called number in the gateway.

D.

Globalize the calling and called numbers to E. 164 format and localize the called number in the gateway.

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Question # 23

A Collaboration engineer is implementing call processing capabilities on the Cisco UCM and needs to configure Call Queuing to place callers in a queue until hunt members are available to answer them. Which action must be completed before this feature can be configured?

A.

Configure Hunt Pilot Queuing.

B.

Service the Cisco IP Voice Media Streaming (IPVMS) application.

C.

Configure Music On Hold.

D.

Configure announcements.

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Question # 24

A company with only 15 users needs to have a phone system without deploying dedicated servers for this purpose. Using the local Cisco router with Cisco UCME capabilities, which configuration is needed to support SIP phones?

A.

voice-register ephone

B.

ephone

C.

voice-register pool

D.

voice-register SIP

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Question # 25

You see the voice register pool 1 command in your Cisco Unified Communications Manager Express configuration. Which configuration is occurring in this section?

A.

configuration for a single SIP phone

B.

configuration items common for all SIP phones

C.

configuration for a pool of SIP phones (similar to device pool on Cisco Unified Communications Manager)

D.

configuration for SIP registrar service

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Question # 26

An engineer set up and successfully tested a TEHO solution on the Cisco UCM. PSTN calls are routed correctly using the IP WAN as close to the final PSTN destination as possible. However, suddenly, calls start using the backup local gateway instead. What is causing the issue?

A.

WAN connectivity

B.

LAN connectivity

C.

route pattern

D.

route list and route group

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Question # 27

A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?

A.

813510[012345]

B.

813510[12345]

C.

813510[^0-5]

D.

81XXXXX

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Question # 28

The company Cisco UCM cluster has two different gateways for off-net calls. The current configuration uses 9 as a prefix to get to the main gateway. The secondary gateway is for any calls that start with 9713, but this is not yet configured. The admin does not want to add more route patterns other than the current 9 prefix for the gateway to the Cisco UCM. How must the Cisco UCM be configured to meet the requirements?

A.

Configure two CSSs. then add a translation pattern with the secondary CSS to send calls with 9713 to the secondary gateway.

B.

Configure two partitions and two CSSs, then add a translation pattern with the secondary CSS to send all calls with 9713 to the secondary gateway.

C.

Create a Standard Route Group to dynamically route calls with prefix 9713 to the secondary gateway.

D.

Configure a Route Group and a Route List to send calls with prefix 9713 to the secondary gateway.

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Question # 29

An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?

A.

Call Routing > Route/Hunt > Call Park

B.

Call Routing > Route/Hunt > Hunt Pilot

C.

Call Routing > Route/Hunt > Line Group

D.

Call Routing > Route/Hunt > Hunt List

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Question # 30

Which two types of distribution algorithm are within a line group? (Choose two.)

A.

random

B.

circular

C.

highest preference

D.

top down

E.

bottom up

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Question # 31

A new deployment is using MVA for a specific user on the sales team, but the user is having issues when dialing DTMF. Which DTMF method must be configured in resolve the issue?

A.

gateway

B.

out-of-band

C.

channel

D.

in-band

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Question # 32

Refer to the exhibit.

A user reports that when they call a specific phone number, no one answers the call, but when they call from a mobile phone, the call is answered. The engineer troubleshooting the issue is expecting the far-end gateway to cut through audio on the 183 Session Progress SIP message. Which SIP Profile configuration element is necessary for the Cisco Unified Communications Manager to send acknowledgement of provisional responses?

A.

Allow Passthrough of Configured Line Device Caller Information must be enabled.

B.

Accept Audio Codec Preferences in Received Offer must be set to On.

C.

On the SIP Profile, the configuration parameter SIP Rel1XX Options must be set to Send PRACK for all 1xx Messages.

D.

Early Offer for G Clear Calls must be enabled.

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Question # 33

Refer to the exhibit.

A user dials 84969010 and observes that the call is not routed immediately. The administrator notices that after matching the fixed-length translation pattern, the call hits the \+! pattern and waits for interdigit timeout What should be configured to ensure that the call routes out immediately?

A.

Allow Device Override on the route pattern

B.

Route Next Hop By Calling Party Number on the translation pattern

C.

Do Not Wait For Interdigit Timeout On Subsequent Hops on the translation pattern

D.

Do Not Wait For Interdigit Timeout On Subsequent Hops on the route pattern

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Question # 34

How does an engineer globalize routing for ingress calls coming from the PSTN to internal DNs?

A.

At the PSTN gateway, put the calling number in PSTN format and the called number in DN format.

B.

At Cisco Unified CM, put the calling number in E.164 format and the called number in PSTN format.

C.

At the PSTN gateway, put the calling number in E.164 format and the called number in localized (DN) format.

D.

At Cisco Unified Communications Manager, put the calling number in E.164 format and the called number in E.164 format.

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Question # 35

An engineer is troubleshooting Cisco Device Mobility and find that the phone has roamed to a building that is assigned to a different device pool but has not changed its device pool accordingly What action resolves the issue?

A.

Set correct Location under Current Device Mobility Settings

B.

Enable SRST under Current Device Mobility Settings

C.

Set the correct subnet under Device Mobility Info.

D.

Set Device CSS under Current Device Mobility Settings.

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Question # 36

Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)

A.

Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster.

B.

A unicast music on hold audio source must be configured.

C.

Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.

D.

The maximum number of callers allowed in queue must be 10.

E.

The phone button template must have the Queue Status Softkey configured.

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Question # 37

A company has an SRST gateway running an IOS XE image. The company plans to enable the IPv6 addressing companywide. To enable the IPv6 in a unified SRST gateway to support SIP phones, what are two supported supplementary features for an IPv6 fallback scenario? (Choose two.)

A.

three-way conference

B.

secure SIP lines

C.

T.38 fax relay

D.

transcoding

E.

SIP trunk

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Question # 38

Refer to the exhibit.

Calls incoming from the provider are not working through newly set up Cisco Unified Border Element. Provider engineers get the 404 Not Found SIP message. Incoming calls are coming from the provider with called number “222333444” and Cisco Unified Communications Manager is expecting the called number to be delivered as “444333222”. The administrator already verified that the IP address of the Cisco Unified CM is set up correctly and there are no dial peers configured other than those shown in the exhibit. Which action must the administrator take to fix the issue?

A.

Change the destination-pattern on the outgoing dial peer to match “444333222”.

B.

Set up translation-profile on the incoming dial peer to match incoming traffic.

C.

Create specific matching for “222333444” on the incoming dial peer.

D.

Fix the voice translation-rule to match specifically number “222333444” and change it to “444333222”.

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Question # 39

Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?

A.

The subzone setting for video is too low.

B.

The zone settings for video are too low.

C.

The location setting for video is too low.

D.

The pipe or link configuration for video is set to only one device.

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Question # 40

A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?

A.

Configure the HLog softkey on the phone so that while a user is logged off, it plays an audible tone when a call is missed.

B.

Set the service parameter Party Entrance Tone to True."

C.

Configure the service parameter hunt group logoff notification and specify the name of the ringtone file.

D.

Set the service parameter Enterprise Feature Access number for hunt group logout and set up an access number

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Question # 41

Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?

A.

allow-connections sip to sip

B.

voice service voip

C.

voice register global

D.

voice register dn

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Question # 42

Refer to the exhibit. A company deploys an additional instance of Cisco UCME named CUCME 2 in a branch office. Phones in the main office are register of Unified CME named CUCME 1. Phones in the branch office are registered with their extension to CUCME 2. The engineer needs to configure CUCME the branch office using an 8-kbps codec. Which configuration should be applied to CUCME 1?

A)

B)

C)

D)

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 43

Refer to the exhibit.

A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?

A.

Deselect "Block this pattern" on the route pattern.

B.

Change the calling search space of The user's line or device.

C.

Change the "Call Classification" to "OnNet" on the route pattern.

D.

Ensure that the user's phone is assigned to a device pool with the correct local route group settings.

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Question # 44

The same digits sent in OOB, as well as in-band on the Cisco Unified Border Element, are being interpreted as duplicate digits by the receiving end. Which configuration must an engineer implement to resolve this issue?

A.

DTMF Relay SIP-KPML

B.

DTMF Relay SIP-Notify

C.

DTMF Relay RTP-nte

D.

DTMF Relay Digit-Drop

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Question # 45

What is first preference condition matched in a SIP-enabled incoming dial peer?

A.

incoming uri

B.

target carrier-id

C.

answer-address

D.

incoming called-number

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Question # 46

Refer to the exhibit.

Users report that outbound PSTN calls from phones registered to Cisco Unified Communications Manager are not completing. The local service provider in North America has a requirement to receive calls in 10-digit format. The Cisco Unified CM sends the calls to the Cisco Unified Border Element router in a globalized E.164 format. There is an outbound dial peer on Cisco Unified Border Element configured to send the calls to the provider. The dial peer has a voice translation profile applied in the correct direction but an incorrect voice translation rule applied, which is shown in the exhibit. Which rule modified DNIS in the format that the provider is expecting?

A.

rule 1 /^/+\([^1].*\)/ /011\1/

B.

rule 1/^\+1\([2-9]..[2-9]……$\)/ /\1/

C.

rule 1 /^\([2-9]..[2-9]……$\)/ /\1/

D.

rule 1 /^\+1\([2-9]..[2-9]……$\)/ /\0/

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Question # 47

Cisco SIP IP telephony is implemented on two floors of your company. Afterward, users report intermittent voice issues in calls established between floors. All calls are established, and sometimes they work well, but sometimes there is one-way audio or no audio. You determine that there is a firewall between the floors, and the administrator reports that it is allowing SIP signaling and UDP ports from 20000 to 22000 bidirectionally. What are two possible solutions? (Choose two.)

A.

Go to the SIP profile assigned to these IP phones in Cisco Unified CM and change the range of media ports to 16384-32767

B.

Ask the firewall administrator to change the ports to TCP.

C.

Ask the firewall administrator to change the range of UDP ports to 16384-32767.

D.

Go to the SIP profile assigned to these IP phones in Cisco Unified CM and change the range of media ports to 20000-22000.

E.

Go to System Parameters in Cisco Unified Communications Manager and change the range of media ports to 20000-22000.

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Question # 48

Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)

A.

The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.

B.

If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes

disabled.

C.

If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box.

D.

The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code.

E.

The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code.

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Question # 49

Due to a shortage of physical interfaces on a device the administrator requires that a loopback for RTP is used. Which command is required when using a loopback interface for RTP?

A.

voice-class sip resources priority mode passthrough

B.

voice-class sip bind control source-interface Loopback0

C.

voice-class sip early-offer forced.

D.

voice-class sip bind media source-interface Loopback0

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Question # 50

The administrator of ABC company is troubleshooting a one-way audio issue for a call that uses H.323 protocol (slow-start mode). The administrator requests that you provide the IP and port information of the Real- Time Transport Protocol traffic that had the one-way audio call.

You gather the H.225 and H.245 messages for one of the one-way audio calls. Where can you find the RTP IP and port information for both sides? (Note: This call flow has not invoked any media resources like MTP or transcoders).

A.

H.245 Terminal Capability Set

B.

H.245 Open Logical Channel

C.

H.225 Connect

D.

H.245 Open Logical Channel Ack

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Question # 51

A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?

A.

Confirm that the desk phone is subscribed to Cisco Extension Mobility.

B.

Check to make sure that the Resume softkey option appears on the desk phone.

C.

Use Dialed Number Analyzer to determine if the user extension can dial the mobile phone.

D.

Add the mobility key to the softkey template that the desk phone is using.

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Question # 52

An administrator troubleshoots call failure in a new deployment and finds that the SIP INVITE messages sent to the service provider contain a diversion header with the user's 4-digit directory number. These 4-digit directory numbers range from 1000 to 9999. The service provider is rejecting the calls because it requires that the diversion header contain 10 digits. Which command on the Cisco Unified Border Element resolves this issue for all users?

A)

B)

C)

D)

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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