100-150 Cisco Certified Support Technician Networking Exam Question and Answers

To store files that will be accessible by every user on a network, you would need a server. A server is a computer system that provides data to other computers. It can serve data to systems on a local network (LAN) or a wide network (WAN) over the internet. In this context, a file server would be set up to store and manage files, allowing users on the network to access them from their own devices1.

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What is a Server?

Understanding Servers and Their Functions

A server is a computer designed to process requests and deliver data to other computers over a local network or the internet. In this case, to store files that will be accessible by every user on the network, a file server is the appropriate endpoint device. It provides a centralized location for storing and managing files, allowing users to access and share files easily.

A. Access point: Provides wireless connectivity to a network.

C. Hub: A basic networking device that connects multiple Ethernet devices together, making them act as a single network segment.

D. Switch: A networking device that connects devices on a computer network by using packet switching to forward data to the destination device.

Thus, the correct answer is B. Server.

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File Server Overview (Cisco)

Server Roles in Networking (Cisco)

The AAA service security model consists of three components: Authentication, Authorization, and Accounting.

•Authentication: This is the process of verifying the identity of a user or device. It ensures that only legitimate users can access the network or service.

•Authorization: This determines what an authenticated user is allowed to do or access within the network.

•Auditing/Accounting: This component tracks the actions of the user, including what resources they access and what changes they make.

Thus, the correct answer is C. Authentication.

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•Cisco AAA Overview

•Understanding AAA (Authentication, Authorization, and Accounting)

The tracert command output shows the path taken to reach the destination IP address, 192.168.1.10. The command output indicates:

•Hops 1 and 2 are successfully reached.

•Hop 3 times out, meaning the router at hop 3 did not respond to the tracert request. However, this does not necessarily indicate a problem with forwarding packets, as some routers may be configured to block or not respond to ICMP requests.

•Hops 4 and 5 are successfully reached, with hop 5 being the destination IP 192.168.1.10, indicating that the server is reachable.

Thus, the correct answer is C. The server with the address 192.168.1.10 is reachable over the network.

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•Cisco Traceroute Command

•Understanding Traceroute

The tracert command output indicates that the server with the address 192.168.1.10 is reachable over the network. The asterisk (*) at hop 3 suggests that the probe sent to that hop did not return a response, which could be due to a variety of reasons such as a firewall blocking ICMP packets or the router at that hop being configured not to respond to ICMP requests. However, since the subsequent hops (4 and 5) are showing response times, it means that the packets are indeed getting through and the server is reachable12.

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•How to Use Traceroute Command to Read Its Results

•How to Use the Tracert Command in Windows

Statement A: "A detailed description of the fault." This is essential for support staff to understand the nature of the problem and begin troubleshooting effectively.

Statement C: "A description of the conditions when the fault occurs." This helps in reproducing the issue and identifying patterns that might indicate the cause of the fault.

Statement B: "Details about the computers connected to the network." While useful, this is not as immediately critical as understanding the fault itself and the conditions under which it occurs.

Statement D: "The actions taken to resolve the fault." This is important but typically follows the initial report.

Statement E: "The description of the top-down fault-finding procedure." This is more of a troubleshooting methodology than information typically included in an initial support ticket.

References:

Best Practices for Submitting Support Tickets: Support Ticket Guidelines

Here’s how each protocol aligns with the correct TCP/IP model layer:

TCP (Transmission Control Protocol): This protocol belongs to the Transport layer, which is responsible for providing communication between applications on different hosts1.

IP (Internet Protocol): IP is part of the Internetwork layer, which is tasked with routing packets across network boundaries to their destination1.

FTP (File Transfer Protocol): FTP operates at the Application layer, which supports application and end-user processes. It is used for transferring files over the network1.

Ethernet: While not a protocol within the TCP/IP stack, Ethernet is associated with the Network Interface layer, which corresponds to the link layer of the TCP/IP model and is responsible for the physical transmission of data1.

The TCP/IP model layers are designed to work collaboratively to transmit data from one layer to another, with each layer having specific protocols that perform functions necessary for the data transmission process1.

TCP:

TCP Model Layer: Transport

Explanation: The Transport layer is responsible for end-to-end communication and error handling. TCP (Transmission Control Protocol) operates at this layer to provide reliable, ordered, and error-checked delivery of data.

IP:

TCP Model Layer: Internetwork

Explanation: The Internetwork layer, also known as the Internet layer, is responsible for logical addressing and routing. IP (Internet Protocol) operates at this layer to route packets across networks.

FTP:

TCP Model Layer: Application

Explanation: The Application layer provides network services to applications. FTP (File Transfer Protocol) operates at this layer to transfer files between computers over a network.

Ethernet:

TCP Model Layer: Network

Explanation: The Network layer, also known as the Link layer in the TCP/IP model, is responsible for physical addressing and access to the physical medium. Ethernet operates at this layer to provide the physical and data link functions.

Transport Layer: This layer is responsible for providing communication services directly to the application processes running on different hosts. TCP is a core protocol in this layer.

Internetwork Layer: This layer is responsible for logical addressing, routing, and packet forwarding. IP is the primary protocol for this layer.

Application Layer: This layer interfaces directly with application processes and provides common network services. FTP is an example of a protocol operating in this layer.

Network Layer: In the TCP/IP model, this layer includes both the data link and physical layers of the OSI model. Ethernet is a protocol used in this layer to define network standards and communication protocols at the data link and physical levels.

References:

TCP/IP Model Overview: Cisco TCP/IP Model

Understanding the TCP/IP Model: TCP/IP Layers

The correct matching of the security options to their characteristics is as follows:

WPA2-Enterprise: Uses a RADIUS server for authentication

WEP: Uses a minimum of 40 bits for encryption

WPA2-Personal: Uses AES and a pre-shared key for authentication

Here’s why each security option matches the characteristic:

WPA2-Enterprise uses a RADIUS server for authentication, which provides centralized Authentication, Authorization, and Accounting (AAA) management for users who connect and use a network service.

WEP (Wired Equivalent Privacy) is an outdated security protocol that uses a minimum of 40 bits for encryption (and up to 104 bits), which is relatively weak by today’s standards.

WPA2-Personal (Wi-Fi Protected Access 2 - Personal) uses the Advanced Encryption Standard (AES) for encryption and a pre-shared key (PSK) for authentication, which is shared among users to access the network.

These security options are essential for protecting wireless networks from unauthorized access and ensuring data privacy.

The CIDR (Classless Inter-Domain Routing) notation for the subnet mask 255.255.252.0 is /22. This notation indicates that the first 22 bits of the IP address are used for network identification, and the remaining bits are used for host addresses within the network1.

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•Subnet Cheat Sheet – 24 Subnet Mask, 30, 26, 27, 29, and other IP Address CIDR Network References

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•Subnet Mask to CIDR Notation: The given subnet mask is 255.255.252.0. To convert this to CIDR notation:

•Convert the subnet mask to binary: 11111111.11111111.11111100.00000000

•Count the number of consecutive 1s in the binary form: There are 22 ones.

•Therefore, the CIDR notation is /22.

References:

•Understanding Subnetting and CIDR: Cisco CIDR Guide

IPv6 addresses can be compressed by removing leading zeros and replacing consecutive groups of zeros with a double colon (::). Here’s how to compress the address 2001:0db8:0000:0016:0000:001b:2000:0056:

Remove leading zeros from each segment:

2001:db8:0000:0016:0000:001b:2000:0056 becomes 2001:db8:0:16:0:1b:2000:56

Replace the longest sequence of consecutive zeros with a double colon (::). In this case, the two consecutive zeros between the 16 and 1b:

2001:db8:0:16::1b:2000:56

Thus, the most compressed valid format of the IPv6 address is 2001:db8:0:16::1b:2000:56.

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Cisco Learning Network

IPv6 Addressing (Cisco)

Based on the image description provided, here are the cable types matched with the appropriate connection descriptions:

Connects Switch S1 to Router R1 Gi0/0/1 interface Cable Type: = Straight-through UTP Cable

Connects Router R2 Gi0/0/0 to Router R3 Gi0/0/0 via underground conduit Cable Type: = Fiber Optic Cable

Connects Router R1 Gi0/0/0 to Router R2 Gi0/0/1 Cable Type: = Crossover UTP Cable

Connects Switch S3 to Server0 network interface card Cable Type: = Straight-through UTP Cable

The choices are based on standard networking practices where:

Straight-through UTP cables are typically used to connect a switch to a router or a network interface card.

Fiber optic cables are ideal for long-distance, high-speed data transmission, such as connections through an underground conduit.

Crossover UTP cables are used to connect similar devices, such as router-to-router connections.

These matches are consistent with the color-coded cables in the image: green for switch connections, yellow for router-to-router connections within the same rack, and blue for inter-rack connections. The use of these cables follows the Ethernet cabling standards.

Connects Switch S1 to Router R1 Gi0/0/1 interface:

Cable Type: Straight-through UTP Cable

Explanation: A straight-through UTP cable is typically used to connect different types of devices, such as a switch to a router.

Connects Router R2 Gi0/0/0 to Router R3 Gi0/0/0 via underground conduit:

Cable Type: Fiber Optic Cable

Explanation: Fiber optic cables are used for long-distance connections, such as those through an underground conduit between buildings.

Connects Router R1 Gi0/0/0 to Router R2 Gi0/0/1:

Cable Type: Crossover UTP Cable

Explanation: A crossover UTP cable is typically used to connect similar devices directly, such as router to router connections.

Connects Switch S3 to Server0 network interface card:

Cable Type: Straight-through UTP Cable

Explanation: A straight-through UTP cable is typically used to connect a switch to an end device, such as a server.

Straight-through UTP Cable: Used to connect different devices (e.g., switch to router, switch to server).

Crossover UTP Cable: Used to connect similar devices directly (e.g., router to router, switch to switch).

Fiber Optic Cable: Used for long-distance and high-speed connections, often between buildings or data centers.

References:

Network Cable Types and Uses: Cisco Network Cables

Understanding Ethernet Cabling: Ethernet Cable Guide